Support inacessible - error page

Support inacessible - error page

in Account & Technical Support

Posted by: Friday.9078

Friday.9078

Q:

Please could someone help, I don’t know how to correct this.

I tried to go to the support page to log a support ticket, but the page will not load in Firefox and I get the following error:

Attachments:

Leia Friday
[OURS] [quaK] [Dawn]
Gandara

Support inacessible - error page

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can access the Support site page via the ‘Support’ link on any other guildwars2.com page (such as Wiki, Releases, Media, Guildwars2.com [links above]). The error ‘bug’ only shows up on the forum, and only for some users.

Good luck.

Support inacessible - error page

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

It’s a problem with the certificate they’re using. They can’t modify the forums, so the link above is a redirect with an invalid certificate, hence the insecure warning.

The actual page is:

https://help.guildwars2.com