Support not responding

Support not responding

in Account & Technical Support

Posted by: Aeon.6397

Aeon.6397

Ive never not had a response from your support til this time.. i submitted a ticket, and the activity did say you guys saw it..
accidentally purchased an oakheart’s essence and left it unused because id rather have my unbound magic refunded.. please just let me know if you can or not.. i just need a yes or no.

Support not responding

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Due to the present increased volume of tickets, the CS Team is allowing 7 days for responses. They are just a bit back-logged at present.

Good luck.