Support ticket?

Support ticket?

in Account & Technical Support

Posted by: Rektlol.8293

Rektlol.8293

Now I know that he last week has been a wee bit hectic for Anet and GW2 but I submitted a ticket on Monday, 8/22/16, received my automated receipt email, but never heard any follow up. Just wondering if this is normal because in the past, support has answered my tickets within 48 hours or so. Sorry if this isn’t the right place to post this.

Also my ticket # was 2330346.

Support ticket?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can post in the Sticky above.

Good luck.

Support ticket?

in Account & Technical Support

Posted by: Asumir.1978

Asumir.1978

You can post in the Sticky above.

Good luck.

Thanks for handling all our headache, even though you cannot present a direct solution.
You have been our customer service representative, Inculpatus Cedo.

/bow

Thaír ar Nádal aï Narvèduí – Zían athâ éhû Tharnadaï
From Shadow unto Light is born the Narvedui
While softly walks the Tharnadai

Support ticket?

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Wish I could offer more. Thank you. =)