(edited by Moderator)
Survey for 400gems? Never received them...
Survey for 400gems? Never received them...
in Account & Technical Support
Posted by: HardBaller.2659
Hey Zaydq. i had the same email and was wondering exactly the same so i started asking some questions. I copied it below and hope it helps you a bit mate:
———————————————————————————————————————————————————————
Hello —-,
Thank you for contacting the Guild Wars 2 Support Team.
Gem awards for those participating in a recent survey will be delivered the week of March 3rd. If you do not receive gems by March 7, 2014 and feel that you qualify please submit a support ticket at that time.
See you at Tyria!
Regards,
GM —-———-
Guild Wars 2 Support Team
http://support.guildwars2.com/
At least you are lucky to be able to participate to that survey…
I just hope that the targeted group who got the email aren’t the ones who bought gems on a regular basis xD
Survey for 400gems? Never received them...
in Account & Technical Support
Posted by: HardBaller.2659
Nah i don’t think so hoegarden. I myself only bought gems once since launch tbh. I did buy for about 100 bucks of gems in the past week though but that was long after the survey.
Who knows who they’ll invite next time. Might be you.
Thanks for asking about this. I don’t know the answer, but I’ll see if I can find out for you guys!
And yes, the survey could be repeated in the future, so others may be eligible at that time.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Update: The team responsible for this particular initiative anticipates that the e-mails about the gem distribution should be sent Friday.
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Survey for 400gems? Never received them...
in Account & Technical Support
Posted by: HardBaller.2659
Gaile you might hear it a lot already but.. you really are awesome. I think you are the most active and involved CM i’ve ever come across on a game’s forum. So yeah i just had to suck up a bit here haha :p
Thanks Gaile + Hardballer for the responses. Glad to see i didn’t have to open a ticket up for a gift.
and yes, Gaile you are quite involved… love it.
Now I regret arguing with you in GW1 in Kamadan about 6-7 years ago .
If possible, I’d like to take surveys on the game too. Not for the gems (Anet can keep those), just to be part of the group that is allowed to give their opinions on the game.
Survey for 400gems? Never received them...
in Account & Technical Support
Posted by: OptimusPrime.4102
Did anybody actually receive the 400 gems? I still haven’t received them… Who should I send an email too?
Survey for 400gems? Never received them...
in Account & Technical Support
Posted by: OptimusPrime.4102
Nevemind I totally recieved mine. I was looking at all the other threads and realized that I wasn’t getting the email from Guild Wars either. Went to Junk in my Yahoo account.