Suspended account but no idea why

Suspended account but no idea why

in Account & Technical Support

Posted by: AnarchySix.3795

AnarchySix.3795

Hello!

A couple days ago, my account was suspended for an account issue. I have already submitted a ticket but no one has even gotten back to me on why my account was suspended other than they are looking into it. I do have an error code 45:6:3:2114. Does anyone know exactly what this is? I havent talked to anyone in game other than 1 friend who plays, nor have I cursed nor harrassed anyone. I have been playing mostly solo since I bought the game (on Black Friday sale) and mainly hung out around the human starting area and a little in the norn area. All of a sudden I could not log in and my account has been suspended. After looking up the code, I see that it is usually a name flag (mine is Anarchy or a variation of it) or buying from an unauthorized seller (bought on the GW2 website). I dont see any problems with either of the above so while I am not asking to resolve my ticket immediately, what I am asking is what this error code is so i can have a better understanding of what I may have done wrong.
Thanks for your time and patience!

Incident #: 121128-000234

Suspended account but no idea why

in Account & Technical Support

Posted by: Mokilok.1874

Mokilok.1874

same here, opened a ticket after beeing suspended for 3 days now without given any reason… ticket 121127-001175

let’s hope to get this solved soon…

Suspended account but no idea why

in Account & Technical Support

Posted by: AnarchySix.3795

AnarchySix.3795

I have been unable to access my account for 3 days as well. Did you get the game on the Black Friday sale?

Suspended account but no idea why

in Account & Technical Support

Posted by: Mokilok.1874

Mokilok.1874

no got the key from a friend who bought a bunch at release of the game. kinda thinkin’ that there was something wrong with my ingame names (Theokolius & Theo Parish) but no reason given from ANet. It’s very dissappointing right now to get banned and not even knowing why …thx 4 this

Suspended account but no idea why

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi everyone,

I see lots of you have opened tickets. Good, because that is the first step. If 3 days have passed and your tickets are still unanswered, please post yout number here
https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/59#post883491 so they can be taken as a priority.

In the meantime, you can join the discussion here https://forum-en.gw2archive.eu/forum/support/account/Blocked-Suspended-Terminated-Player-Comments/page/55#post847500.

Remember to not open more than one ticket, but update the one you have if needed.
Thanks for your understanding