Suspended for 72 hours, why?
How recently is recently? It could be hours to a day or more, depending on when a person reports something and how busy support is.
At least for 9 hours, and I was only in dungeons for past few days and most of my dungeon experience was quite peaceful.
I might have complained to other players several time but did not use inappropriate language.
Same thing happened to a friend and I.
I got terminated though. We were doing the new dungeon.
Well, just as an example. You could have said something to someone and that person holds off on reporting it for a day or two. Maybe they log out and don’t play for a while. And when something gets reported, it still needs to be researched of course. Depending on how busy support is it may take a while. So, it possible it’s from the previous day.
Same thing happened to a friend and I.
I got terminated though. We were doing the new dungeon.
We do not terminate for offensive language, except in extraordinary cases. I’m sure your in-game message makes it clear that your account termination was not related to chat.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
It says my account was suspended for inappropriate language,
but I believe I should at least be informed on what language I used was inappropriate.
Moreover I have no memory of using any inappropriate language recently.
I had no quarrel or conflict with any player recently.
This forum is not going to provide you with the information you seek. You may contact Support by filing a ticket through the “Ask a Question” tab on that linked page.
It is true that saying a bad word does not always result in an instant suspension. Sometimes the case is reported and escalated for review. Sometimes the incident comes in through a ticket (not a good way to report chat violations, but it happens) and that requires the retrieval of game logs, all of which takes time.
Saying “I didn’t say anything wrong” in the last hour, even the last day, is not a defense. And as forum and ticket history will show, nearly 100% of the people who claim they didn’t use offensive language… did.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
(edited by Gaile Gray.6029)