Suspended for an account issue?

Suspended for an account issue?

in Account & Technical Support

Posted by: iSniffKittens.9170

iSniffKittens.9170

My guild wars 2 account was suspended once i got back from school today and i was wondering why exactly? I’ve barely played at all so i couldn’t have done much if any. None of my names include “Bad words” or offensive words. So i would just like to understand why, or when i can get back on. Thank you for reading this and please contact when you can.

Suspended for an account issue?

in Account & Technical Support

Posted by: Zaken.1806

Zaken.1806

You will need to file a ticket. See https://forum-en.gw2archive.eu/forum/support/account/How-to-Submit-a-Ticket-Account-Issues-2/first#post285416 for details.

There are a few common reasons accounts are suspended. One is getting game key from unauthorized online vendor. If you bought your game from the official site or authorized retailer, another possibility is your account might be compromised.

Suspended for an account issue?

in Account & Technical Support

Posted by: Moderator.9672

Moderator.9672

Hi,

Zaken is right, read the thread he suggested and give all required information before submitting your ticket.

Thanks for your contribution, the topic is locked.