Switched to a different server (accident)

Switched to a different server (accident)

in Account & Technical Support

Posted by: Oraith.1732

Oraith.1732

So long story short, I accidentally switched to Sanctum of Rall from Isle of Janthir for 1.8k gems, I mistook it for Sea of Sorrows (the server me and friends are switching too). SoS is full, but is it possible to go back on IoJ with a refund, that way I can wait to transfer to SoS again? I know its really dumb but I was just rly excited after buying gems I didn’t notice that SoS was full and I was switching to sanctum T_T

Switched to a different server (accident)

in Account & Technical Support

Posted by: Oraith.1732

Oraith.1732

Sent a sup ticket, crossing fingers

Switched to a different server (accident)

in Account & Technical Support

Posted by: JustTrogdor.7892

JustTrogdor.7892

Sent a sup ticket, crossing fingers

That was the proper response to your issue.

The Burninator

Switched to a different server (accident)

in Account & Technical Support

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Sent a sup ticket, crossing fingers

I did that (about a week after warning my guildies not to do it) and sent a note to support. They moved me back the same day, refunded my gems …as a “one-time courtesy.” (It was during the week during a non-peak period; you might have to wait a bit longer.)

Good luck.

John Smith: “you should kill monsters, because killing monsters is awesome.”