Q:
(edited by Aculeus.7452)
System Crash: BSOD stop: 0x1000008E
UPDATE/BUMP (idc if you frown upon bumping right now we paid for the game we deserve support.)
Now the funny thing is at 1am last night the game worked fine I could log in and play with no problems after I uninstalled and re-installed the game entirely HOORAY. After I defragged my computer, ran ccleaner to clear out excess files and the registry, tried logging in again and it did work.
I sent an error log to arena net (to which they have not replied), uninstalled and re installed all of my drivers in safe mode, updated my OS, re-seated the RAM, Disconnected my video adapter and re-connected, cleaned my PC entirely software/hardware, un-installed and re-installed the game AGAIN (to no effects sadly)
here is my complete system information:
Microsoft Windows XP proffesional 32-bit
Intel Pentium 4 CPU 3.20ghz
Nvidia 8400
2.00GB RAM
The ERROR log: (coming shortly)
The Blue screen: (coming shortly)
error log: —> Crash <—
Fatal Error: Fatal disk-error (1450) on read,
App: Gw2.exe
Pid: 2620
Cmdline:
BaseAddr: 00400000
ProgramId: 101
Build: 16071
When: 2012-11-16T23:11:19Z 2012-11-16T17:11:19-06:00
Uptime: 0 days 0:00:25
Flags: 0
—> System <—
Name: RECYCLEDMPC
IpAddr: 192.168.0.16
Processors: 2 [GenuineIntel:15:6:2]
OSVersion: Windows 5.1 (32 bit)
—> System Memory <—
Physical: 1196MB/ 2046MB 58%
Paged: 3450MB/ 4982MB 69%
Virtual: 868MB/ 2047MB 42%
Load: 41%
CommitTotal: 1531MB
CommitLimit: 4982MB
CommitPeak: 1559MB
SystemCache: 586MB
HandleCount: 10010
ProcessCount: 37
ThreadCount: 469
—> Process Memory <—
Private: 858MB
WorkingSet: 120MB
PeakWorkingSet: 120MB
PageFaults: 269805
[DbgHelp.dll is C:\WINDOWS\system32\dbghelp.dll]
[DbgHelp.dll version 5.1.2600.5512 (64/32-bit compatible)]
—> ThreadPoolFile01 Thread 0xba4 <—
—> Trace <—
Pc:00c624a7 Fr:027cfcc0 Rt:00665da5 Arg:012a1538 0000020e 012a158c 000005aa
Pc:00665da5 Fr:027cfcf8 Rt:006665b2 Arg:060e0b20 000005aa 0927c630 060e0aa0
Pc:006665b2 Fr:027cfe44 Rt:00666832 Arg:0927c630 060e0aa0 0927c630 060dfa10
Pc:00666832 Fr:027cfe5c Rt:00667279 Arg:0927c630 027cfe84 00669ef0 0927c630
Pc:00667279 Fr:027cfe68 Rt:00669ef0 Arg:0927c630 00000000 060dfa10 00000000
Pc:00669ef0 Fr:027cfe84 Rt:00668766 Arg:0927c630 00000000 060dfa10 060dfa50
Pc:00668766 Fr:027cff2c Rt:00668851 Arg:060e0aa0 000003e8 027cff54 060dfa50
Pc:00668851 Fr:027cff4c Rt:006688b5 Arg:00000000 7c80e6cb 05c330b0 00667eaf
Pc:006688b5 Fr:027cff70 Rt:008be96d Arg:05c330b0 58765bfc 7c80e6cb 021263a0
Pc:008be96d Fr:027cffa8 Rt:008bea15 Arg:05c32cf4 027cffec 7c80b729 021263a0
Pc:008bea15 Fr:027cffb4 Rt:7c80b729 Arg:021263a0 7c80e6cb 05c32cf4 021263a0
Pc:7c80b729 Fr:027cffec Rt:00000000 Arg:008be993 021263a0 00000000 00000000
—> Thread registers <—
eax=027cf790 ebx=00000000 ecx=00000000 edx=00000044 esi=00000000 edi=00000003
eip=00c624a7 esp=027cfba4 ebp=027cfcc0
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
eax-32 027CF770 7c97e174 7c917c51 01412f94 021263a0
eax-16 027CF780 0000ffff 7ffdf000 00253540 0066da55
eax 0 027CF790 80000003 00000000 00000000 7c812afb
eax16 027CF7A0 00000002 00000002 0927c800 00000280
eax+32 027CF7B0 00000000 00000044 027cfb10 027cf890
eax+48 027CF7C0 027cf7e4 008c256f 027cf890 00000000
—> Code <—
00C62487 d5479fff 8b450c6a 0050568d 95fcfeff .G…E.j.PV…..
00C62497 ffb90300 0000c785 f8feffff 00000000 …………….
00C624A7 e8c4b7a0 ff8b4dfc 33cd5ee8 629ac5ff ……M.3.^.b…
00C624B7 8be55dc3 cccccccc cc535657 b948526b ..]……SVW.HRk
00C624C7 01e8b322 a0ff8b1d 24ad5b01 8b3d1cad …"….$.[..=..
00C624D7 5b0133c0 b948526b 01a31cad 5b01a320 [.3..HRk….[..
—> Stack <—
027CFBA4 00c624ac 012a1538 0000020e 00000000 .$..8.………
027CFBB4 012a15dc 00000000 61746146 6964206c ..…..Fatal di
027CFBC4 652d6b73 726f7272 34312820 20293035 sk-error (1450)
027CFBD4 72206e6f 00646165 00000009 00000001 on read………
027CFBE4 00400128 7ffdd000 027cfc38 7c92843d (......8.|.=..|
027CFBF4 00400000 00000001 00000009 7c92846f ..………o..|
027CFC04 027cfc7c 00000001 7ffdd000 00000018 |.|………….
027CFC14 7c90118a 01208fc4 00000002 027cfc04 …|.. …….|.
027CFC24 7ffdd000 027cfc94 7c90e920 7c928478 ……|. ..|x..|
027CFC34 7ffd9000 027cfca4 7c935c6b 027cfc68 ……|.k\.|h.|.
027CFC44 7c919a8f 7ffd9000 7ffdd000 00000000 …|…………
027CFC54 00000103 0927c630 0000120c 027cfc90 ….0.‘…….|.
027CFC64 7c90f65c 7c90f661 0000120c 0927c630 \..|a..|….0.’.
027CFC74 00000103 027cfc6c 7ffd9000 027cfcd8 ….l.|…….|.
027CFC84 7c90e920 0000120c 000005aa 027cfca0 ..|……….|.
027CFC94 7c809430 000005aa 0927c630 027cfce8 0..|….0.‘…|.
027CFCA4 7c801a1c 7c80189c 0927c630 0927c630 …|…|0.’.0.‘.
027CFCB4 00000000 b2206c00 58765894 027cfcf8 …..l ..XvX..|.
027CFCC4 00665da5 012a1538 0000020e 012a158c .]f.8.……..
027CFCD4 000005aa 012a15dc 00000002 012a14d0 …………..
027CFCE4 012a15dc 000005aa 060e0b20 00000000 ..*….. …….
027CFCF4 0927c630 027cfe44 006665b2 060e0b20 0.’.D.|..ef. …
027CFD04 000005aa 0927c630 060e0aa0 7c9048b8 ….0.‘……H.|
027CFD14 7c905d48 00000000 00000001 027cfdbc H].|……….|.
027CFD24 00000000 00000001 7c900000 7c9000d0 ………..|…|
027CFD34 027cfd24 00000001 027cfd5c 7c910385 $.|…..\.|….|
027CFD44 7c900000 00000000 027cfe18 7c917c02 …|……|..|.|
027CFD54 7c900000 027cfdbe 007cfdb8 027cfdb8 …|..|…|…|.
027CFD64 027cfdbe 7c917ca7 7c90df5a 7c919b23 ..|..|.|Z..|#..|
027CFD74 0000124c 00000000 00000000 05e03e00 L…………>..
027CFD84 075b3c50 00000018 7c903400 00000000 P<[……4.|….
027CFD94 00000000 027cfed4 7c900000 00000103 ……|….|….
027CFDA4 0927c630 0000120c 027cfddc 7c90f65c 0.’…….|.\..|
027CFDB4 7c90f661 0000120c 0927c630 00000103 a..|….0.‘…..
027CFDC4 027cfdb8 027cfdd4 027cfe24 7c90e920 ..|…|.$.|. ..|
027CFDD4 0000120c 000005aa 027cfdec 7c809430 ……….|.0..|
027CFDE4 000005aa 0927c630 027cfe34 7c801a1c ….0.’.4.|….|
027CFDF4 7c80189c 00000000 0927c630 060e0aa0 …|….0.‘…..
027CFE04 b2206c00 00000000 58765a44 027cfe24 .l …..DZvX$.|.
027CFE14 00661caf 027cfe20 0927c630 027cfe34 ..f. .|.0.’.4.|.
027CFE24 00000014 027cfe28 027cfe15 00000005 ….(.|…|…..
027CFE34 00000510 000005aa 060e0aa0 00000000 …………….
027CFE44 027cfe5c 00666832 0927c630 060e0aa0 \.|.2hf.0.‘…..
027CFE54 0927c630 060dfa10 027cfe68 00667279 0.’…..h.|.yrf.
027CFE64 0927c630 027cfe84 00669ef0 0927c630 0.‘…|…f.0.’.
027CFE74 00000000 060dfa10 00000000 05c330b0 ………….0..
027CFE84 027cff2c 00668766 0927c630 00000000 ,.|.f.f.0.‘…..
027CFE94 060dfa10 060dfa50 05c330b0 00253540 ….P….0..5%.
027CFEA4 01412f78 7c80262c 7ffd9000 00253550 x/A.,&.|....P5%.
027CFEB4 027cff84 7c800000 00000000 027cfed8 ..|....|......|.
027CFEC4 027cfed8 00000000 00006d19 00251fc0 ..|......m....%.
027CFED4 7c9132ff 65440000 65646f63 6e696f50 .2.|..DecodePoin
027CFEE4 00726574 65440000 65646f63 6e696f50 ter...DecodePoin
027CFEF4 00726574 00000000 80702410 8940dbe4 ter......$p....
027CFF04 b2f2bc28 00000000 80702427 00000008 (…….’$p…..
027CFF14 00000246 0000d420 027cfe90 00000000 F… …..|…..
027CFF24 0927c630 00000000 027cff4c 00668851 0.’…..L.|.Q.f.
027CFF34 060e0aa0 000003e8 027cff54 060dfa50 ……..T.|.P…
027CFF44 060dfa10 021263a0 027cff70 006688b5 …..c..p.|…f.
027CFF54 00000000 7c80e6cb 05c330b0 00667eaf …….|.0…~f.
027CFF64 7c80e6cb 021263a0 00000000 027cffa8 …|.c……..|.
027CFF74 008be96d 05c330b0 58765bfc 7c80e6cb m….0…[vX…|
027CFF84 021263a0 021263a0 80000003 027cff7c .c…c……|.|.
027CFF94 027cf3a0 027cffdc 008bead0 5b5cf254 ..|…|…..T.\[
—> Error Logs <—
Disk read failed (1450); retrying: file ‘C:\Program Files\Guild Wars 2\Gw2.dat’
Disk read failed (1450): file ‘C:\Program Files\Guild Wars 2\Gw2.dat’
—> DirectX Device Info <—
VendorId = 0×10de
DeviceId = 0×06e4
Version = 6.14.0013.0681
Description = NVIDIA GeForce 8400 GS
Compat = 0×00100000
VidMem = 512 MB
Blue screen technical information:
STOP: 0×0000008E
nv4_mini.sys
http://www.twitch.tv/kirito4138
The only exclusive skyhammer stream
The only exclusive skyhammer stream
A BSOD can be software related, but usually hardware. Especially a 1—8e.
THe next time it happens, write down the text of the top two lines in the blue screen. If it doesn’t stay up long enough, reply and I’ll show you how to change that.
stop: 0×1000008E errors are often related to bad memory modules. Dowload MemTest and test your memory to rule out bad RAM. If that comes up clean then…
“Fatal Error: Fatal disk-error (1450) on read” could indicate a bad hard drive. You might want to run a chkdsk (check disc) to see if any bad sectors pop up. If so you should backup important files and replace the hard drive asap.
Good luck…
Can’t play Guild Wars 2 anymore after the new patch receiving BSOD after I open>login>play>CRASH
stop: 0×1000008E
attempted to fix by: Updating GPU driver (updated to no effect)
If anyone else is having this problem (or is aware of a known fix) please let me know I was looking forward to capping this weekend.
If any additional information is required let me know and I will hook it up.
OS: Windows XP proffessional 32-bit
GPU: nVidia 8400
Processor: Intel Dual-Core, 3.20GHz
Similar problem, though NOT everytime. I would estimate I get a BSOD close to 50% of the time I attempt to play. Note: this did NOT happen when the game wast first released, this only started recently.
BSOD is STOP 0×0000008e nv4_mini.sys is referenced as well.
Also on Windows XP Pro. Intel I5, GeForce GTX560TI
All latest drivers are installed, Mem tests run, etc. etc. I am confident there is nothing hardware related wrong with my system. However, this issue is seriously starting to piss me off, as I have a couple of RAID arrays in my system, and each time I get this BSOD, the arrays need to be verified and repaired, which takes a significant amount of time.
(edited by Faden Pain.4275)
Aculeus, follow the instructions here
https://support.steampowered.com/kb_article.php?ref=5034-EIPV-6426