Temporary Website/Account Issue

Temporary Website/Account Issue

in Account & Technical Support

Posted by: Zaskist.4085

Zaskist.4085

A few hours ago I tried to log in and got an error on the updater saying it couldn’t connect. I waited a while and tried again, same thing. After that I went to the GW2 website (https://www.guildwars2.com/en/) and got a 502 error. Only thing I could think of was that I was banned since I’d never seen a 502 error before but I have no idea why something like that would happen. A few minutes ago I tried again and it worked, game and website but I didn’t do anything that could have fixed it. What exactly happened and why?

Temporary Website/Account Issue

in Account & Technical Support

Posted by: trulav.2043

trulav.2043

ur not banned. they doin maintenance since like… 3 hours ago. they announced it on twitter. smh

Temporary Website/Account Issue

in Account & Technical Support

Posted by: Solmyre.8642

Solmyre.8642

Right…because lots of MMO gamers use twitter as a primary form of keeping in touch with game/server status…oh wait.

On a less sarcastic note. I had to go to 3rd party forums to find out why I couldn’t log in. I consider it a problem when I’m having to find out why I can’t log into an arena net game from sources other than arena net.

Color me frustrated.

Temporary Website/Account Issue

in Account & Technical Support

Posted by: Zaskist.4085

Zaskist.4085

What’s worse is I was on before this happened, no one in my guild said anything about it and there wasn’t any warning in-game. Also, I’ve never been to twitter for any reason.

Temporary Website/Account Issue

in Account & Technical Support

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hello there.

The error 502 happens from time to time in the forums; they are down and no one can post anything there for a time. Please, just wait a little bit and try again after some minutes, should you encounter this error again in the future.

I will also forward your concerns to the team today.

Thanks for your feedback.