Terrible lag

Terrible lag

in Account & Technical Support

Posted by: gemgenie.4560

gemgenie.4560

Is anyone else getting bad random lag spikes?

Personally ive been having issues on and off since the last LS episode dropped but the last couple of weeks its become unplayable at times, causing full raid wipes (yeah im the healer so 15 seconds random lag spike will do that) and multiple deaths in SAB (took 5 full lives to kill the bee dog the other day because she was “hitting” me while at the opposite side of the arena facing the other direction)

Ive also had other guildies report the same issues happening to them and it always seems to hit from mid afternoon UK time……round about 9am east coast time. Why link this when we are on separate servers you ask?? Good question! well also have another guildie who has for the last few days been putting up LFG’s and having people from the united States being able to join the party (but not get into the map).

So 3 questions….

Are other people having similar issues??
Has something changed server side??
If not what the hell is going on with the lag and the LFG being able to be accessed from the states on eu servers??!

Terrible lag

in Account & Technical Support

Posted by: Randulf.7614

Randulf.7614

I’ve had zero issues at any time of day (UK)

Terrible lag

in Account & Technical Support

Posted by: DeanBB.4268

DeanBB.4268

Other than when everything crashed the other night, zero trouble.

Arizona, US, so NA servers.

Terrible lag

in Account & Technical Support

Posted by: Ragnar Stormcaller.6253

Ragnar Stormcaller.6253

I get terrible lag every night around 8.30pm UK.
My ping goes from avg 200 in daytime to 2200 after 8 ish.
I’m 99% sure the issue is my ISP and not the game, so I plan all my playing around it. Can’t say I’ve seen any lag issues outwith that time

Terrible lag

in Account & Technical Support

Posted by: gemgenie.4560

gemgenie.4560

mine is anytime from 3pm right through to going to bed and its not consistant so i cant plan round it sadly. can be fine for ages them boom 15-30 secs lag.

Terrible lag

in Account & Technical Support

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

https://www.pingplotter.com/fix-your-network is a good guide to figuring out where the problem is, and how to get it fixed. It’ll help track it down regardless of it being a dodgy Intel chipset in your cable modem, through your ISP, some third party transit provider, or all the way to the anet servers.

If it is at the anet end, a support ticket is the best place to start. (or you can just write them directly, and they will ask you to do the same diagnostic steps…)

Terrible lag

in Account & Technical Support

Posted by: mauried.5608

mauried.5608

When this happens its worthwhile trying another way of connecting to the Net.
For emergency purposes, I just use a mobile phone with wifi hotspot enabled.
This usually changes the ISP, and also changes the routing, so if the problem is still there its at Anets end, but if its fixed then the prob lies with your original ISP or one of their upstream providers.

Terrible lag

in Account & Technical Support

Posted by: SlippyCheeze.5483

SlippyCheeze.5483

When this happens its worthwhile trying another way of connecting to the Net.
For emergency purposes, I just use a mobile phone with wifi hotspot enabled.
This usually changes the ISP, and also changes the routing, so if the problem is still there its at Anets end, but if its fixed then the prob lies with your original ISP or one of their upstream providers.

Unfortunately, this is not sufficient to determine if the issue is anet, or not anet — most people are somewhere between 10 and 20 hops away from the server, of which your ISP and ANet control around 5 hops on each end. The middle jumps … they could be a random third party unrelated to either, but they might be the same.

If nothing else, the upstream providers for anet are likely the same.