Terrible ping for last 2 weeks

Terrible ping for last 2 weeks

in Account & Technical Support

Posted by: ekkue.3754

ekkue.3754

My ping is normally pretty good, hovers around 40-70. but for the last 2 weeks it has been terrible, strange thing is it seems restricted on a map by map basis.

In a good map, it’s still 40-70, bad maps are constantly over 300 with spikes up to 4k! I can play foefire and barely be able to move then load in to temple and all is completely normal. Same on pve maps.

This is only ping/lag, FPS is totally fine. It can happen any time of the day, not just peak.

I ran a diagnostic as described on the support page, but unfortunately I don’t have a clue what it means, anyone know how to read it, or having similar problems?

================ = Checking server connectivity ================
Section completed in 0.00 seconds

Diag.ArenaNetworks.com
64.25.39.21:6112 – connect succeeded
64.25.39.21:80 – connect succeeded
206.127.158.31:80 – connect failed
206.127.158.31:6112 – connect failed

Section completed in 10.08 seconds

assetcdn.101.ArenaNetworks.com.
151.249.94.68:80 – connect succeeded
151.249.94.69:80 – connect succeeded

Section completed in 0.08 seconds

auth1.101.ArenaNetworks.com.
64.25.38.51:6112 – connect succeeded
64.25.38.172:6112 – connect succeeded
64.25.38.72:6112 – connect succeeded
64.25.38.54:6112 – connect succeeded
64.25.38.171:6112 – connect succeeded

Section completed in 0.19 seconds

auth2.101.ArenaNetworks.com.
206.127.146.74:6112 – connect succeeded
206.127.159.108:6112 – connect succeeded
206.127.146.73:6112 – connect succeeded
206.127.159.107:6112 – connect succeeded
206.127.159.109:6112 – connect succeeded
206.127.159.77:6112 – connect succeeded

Section completed in 0.09 seconds

cligate.101.NCPlatform.net.
64.25.47.122:6112 – connect succeeded
64.25.47.121:6112 – connect succeeded
64.25.47.118:6112 – connect succeeded
64.25.47.117:6112 – connect succeeded
64.25.47.119:6112 – connect succeeded
64.25.47.120:6112 – connect succeeded
64.25.47.116:6112 – connect succeeded

Section completed in 3.10 seconds

================ = Tracing network paths (about 10 mins) ================
—> pathping -w 500 -q 50 -4 206.127.158.1 <--

Tracing route to 206-127-158-1.ncsoft.com [206.127.158.1]
over a maximum of 30 hops:
0 Baroness.home [192.168.1.66]
1 BThomehub.home [192.168.1.254]
2 * * *
Computing statistics for 12 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Baroness.home [192.168.1.66]
0/ 50 = 0% |
1 0ms 0/ 50 = 0% 0/ 50 = 0% BThomehub.home [192.168.1.254]

Trace complete.
—> pathping -w 500 -q 50 -4 64.25.39.1 <--

Tracing route to 64.25.33-1.ncsoft.com [64.25.39.1]
over a maximum of 30 hops:
0 Baroness.home [192.168.1.66]
1 BThomehub.home [192.168.1.254]
2 * * *
Computing statistics for 12 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Baroness.home [192.168.1.66]
0/ 50 = 0% |
1 0ms 0/ 50 = 0% 0/ 50 = 0% BThomehub.home [192.168.1.254]

Trace complete.
—> pathping -w 500 -q 50 -4 151.249.94.69 <--

Tracing route to 151.249.94.69 over a maximum of 30 hops

0 Baroness.home [192.168.1.66]
1 BThomehub.home [192.168.1.254]
2 * * *
Computing statistics for 12 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Baroness.home [192.168.1.66]
0/ 50 = 0% |
1 0ms 0/ 50 = 0% 0/ 50 = 0% BThomehub.home [192.168.1.254]

Trace complete.
Section completed in 34.24 seconds

Terrible ping for last 2 weeks

in Account & Technical Support

Posted by: ekkue.3754

ekkue.3754

So today is probably the worst it’s been so far. I disconnected twice during megadestroyer, both times I loaded back in the loading screen would flash caledon forest (the map i was in previously) and when i got back in mount maelstrom i would be at the very north of the map and had to run all the way.

During mark II golem my ping was consistently around 1.4k with spikes up to 3k.

I can barely do anything. running the diagnostic again shows basically the same as above