Guild Wars 2

Its the second day and I saw on forum more than 1000 cases like mine. For God NCSupport. I know you guys hove so much job to do but why suspend account without talk with your client, without let your client know whats going on, to take information with the client and prevent a tons of tickets. You guys block account and don´t talk nothing, then ask for open a ticket to see what happen! why just don´t tell us what happen? Im a client for more than 4 years and that´s the first time I need the support for something like that. I´m Frustrated, confused and tired. And that have only one cause… bad or none communication. I just want one thing. Talk with us. Let us help resolve our problems. We know what happen with our account better than anyone and its the fast way to not accumulate thousand of tickets.
The number of my case is 121109-002852

Can any check that from support?

Or anyone can tell me why I got suspended?

WTH this account issue mean?

Wish I could tell you what it meant but mine actually says something different. It says I was botting, using a macros or unattentive play or whatever BS that I clearly didn’t do. It also says my account was terminated

Account issue most likely means that Arenanet was not paid for that account. A wrong charge, a chargeback or a purchase witth a fraudlent credit card are common reasons for that to occur.

Well.. you guys know why the Anet block your accounts… I don´t know why… I just wanna know to prove anything… but its letting me mad! dam!

karrak.3597:

Or anyone can tell me why I got suspended?

I got the exact same screen as you got, the same build number and the same Error code. Did you use anything like Battleping or any VPN service and then used more than 2 servers?

I used direct ip. I was testing that wile Im looking for one more cheap than WTFast. WTFast keep your ip address wile the direct ip connect me with City: Novi Region: MI Country: US IP.
Thats SAD. If I have authorizated the loggin, theres no reason to suspend me (us).