Guild Wars 2

Due to technical difficulties, I haven’t been able to log in to the game since it launched (even though I pre-purchased).
My question is, is there any way for the Celebration Hat to be reserved for my account beyond the 12th of September, since there’s a 95% chance I will not be getting my GPU repaired and back before then?

I was thinking about this to, I haven’t been able to use my CE serial key due to account issues that aren’t solved yet.

= \ I hadn’t thought of that! So does that mean any character you create after that date won’t be able to get the hat? Maybe they’ll extend it because of the reserved names and account issues that people are having?

I hope they do = (