Three of five accounts have been blocked

Three of five accounts have been blocked

in Account & Technical Support

Posted by: Wirldwide.8046

Wirldwide.8046

Dear sir or madam,

I’ve created tickets already on three of the five accounts which were blocked. When I attempt to log in, I’m given the text: Your account is blocked due to botting, etc.

I was playing the game using two computers with 5 accounts at the same time. This is the second time this happened. The first time I created a ticket and was told by 3 uninformed GMs that multiboxing wasn’t allowed and they pointed me to the forums that had an edited post that indicates that multiboxing is allowed. After a couple of days, an informed GM told me that multiboxing was allowed and as long as I’m playing all of the characters with software that sends keystrokes and mouse clicks to all clients, I’m OK to continue playing. At the time, I had been playing 12 accounts at the same time.

The reason I’m making the post here is to try to get ArenaNet to make public an accurate statement concerning multiboxing. To date, there is no public notice indicating that multiboxing by playing several accounts at the same time by having all keys to go to all clients of the game at the same time is allowed or not. There is a vague post that indicates the accounts must be played, but that is completely left up to interpretation as to what that really means.

Three of five accounts have been blocked

in Account & Technical Support

Posted by: Moderator.3964

Moderator.3964

Hello Wirldwide.8046,

please give the support team an appropriate amount of time to respond to player tickets, however if you were waiting for three days or longer the following thread may provide you some help https://forum-en.gw2archive.eu/forum/support/account/Tickets-for-Review-3-days-and-older-merged/first#post48339.

About the second part of your post, we’ll forward your feedback to the appropriate teams.

Thanks for your understanding.