Ticket #6520896 No Activity in 8 days

Ticket #6520896 No Activity in 8 days

in Account & Technical Support

Posted by: DocNW.9462

DocNW.9462

I know how backed up it must be with the balance patch and upcoming ExPac…but…any idea how long of a delay on tickets?

Ticket #6520896 No Activity in 8 days

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Posted by: trixantea.1230

trixantea.1230

They answered mine in 9 days. Just be patient.

Ticket #6520896 No Activity in 8 days

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You can always update your ticket and ask about status.

Good luck.

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Posted by: Alleykay.3704

Alleykay.3704

9 days eh? Sigh

Ticket #6520896 No Activity in 8 days

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Posted by: bnorth.1689

bnorth.1689

It’s been 6 days for mine, this is crazy. I get that not having a monthly subscription probably means not having a big support staff, but still.

Ticket #6520896 No Activity in 8 days

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Posted by: Alleykay.3704

Alleykay.3704

It’s been 6 days for mine, this is crazy. I get that not having a monthly subscription probably means not having a big support staff, but still.

I’m about 8 days now myself. And everyone on discord was like, don’t worry, they are fast and helpful, usually takes them a day or two. Then I read on here a week cause of xpac. Then I read some more about some people who got hacked aren’t getting their accounts back, and I start worrying and thinking, why the hell did I waste on that time raiding and trying to get legendary gear if they are going to just take my hard work away from me. I hope I am worrying for nothing.

Ticket #6520896 No Activity in 8 days

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Posted by: Noctover.3205

Noctover.3205

Any of yours get answered yet? I’m almost up to 11 days.

Ticket #6520896 No Activity in 8 days

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Posted by: Llaryn.1428

Llaryn.1428

It has been about 7 days for me. Seeing as everyone else is getting a delayed response, I’ll be patient and hopefully our tickets won’t be ignored/forgotten.

Ticket #6520896 No Activity in 8 days

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Posted by: Alleykay.3704

Alleykay.3704

Any of yours get answered yet? I’m almost up to 11 days.

I’m about 11 days too, plus I am getting blocked for making any purchases with DRI, YAY. Wildstar or NCsoft in general uses DRI too. So until this ticket gets settled, I can’t uses any paid services involving DRI.

Ticket #6520896 No Activity in 8 days

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Posted by: reeyalstate.4631

reeyalstate.4631

After about 6 days in, I did a follow-up message to kindly ask for a status update. They replied to me a day after. Patience is definitely key, so hopefully that should help?

Ticket #6520896 No Activity in 8 days

in Account & Technical Support

Posted by: Noctover.3205

Noctover.3205

After about 6 days in, I did a follow-up message to kindly ask for a status update. They replied to me a day after. Patience is definitely key, so hopefully that should help?

Patience is key….Lol