Ticket Error

Ticket Error

in Account & Technical Support

Posted by: Yellya.3147

Yellya.3147

Hey I have just been trying to send a ticket to the support and it gives me this error!

Request could not be created as:
Liquid error: undefined method `cms_texts’ for #<User:0×007fdd713766c0>: cannot be blank

I was wondering if I could talk to a support member directly!
thanks in advance!

Yellya Aalana | Level 80 Elementalist
Adelia Aalana | Level 80 Engineer
Clan of Elders [CoE] – Blackgate

Ticket Error

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Errors often occur when one does not choose an option from each drop-down menu. Make sure to click each one, and choose an option.

Good luck.

Edit: typo

(edited by Inculpatus cedo.9234)

Ticket Error

in Account & Technical Support

Posted by: Yellya.3147

Yellya.3147

I just noticed I was missing the specific issue list! Thanks alot my ticket is sent!!

Yellya Aalana | Level 80 Elementalist
Adelia Aalana | Level 80 Engineer
Clan of Elders [CoE] – Blackgate

Ticket Error

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Yay! You are welcome. =)