Guild Wars 2

Five days with no response. I’m getting agitated. If you are unable to keep up with tickets you need to hire more staff. Customer support should be top of the list when providing ANY service, not the sale of random in game shadow dyes.

After 7 (seven) day, you may post your ticket number in the pertinent Sticky above. The CS Team Head will review your ticket, and may respond at that time. Posting here does little. You can read more about tickets and posting policies in the Stickies/FAQs above.

Good luck.

It’s a shame I had to wait this long, and have to hound a company to get my support request taken care off. You say good luck? Why? Cause I probably need it? Of that I’m sure I have no doubt.

Day 9 no reply.

Day 11 No reply.

You need to post in the sticky thread here: https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-7-days-older

Creating your own thread is not going to help support go faster.