Ticket states access restored but didn't even solve my problem I had posted!

Ticket states access restored but didn't even solve my problem I had posted!

in Account & Technical Support

Posted by: Daest.6045

Daest.6045

Ok so not only have I waited for 7 days to have my ticket address….but now when they DO address it they didn’t even address the problem I was having!

My purchase code was linked to wrong account…….and instead of moving the key to the proper account they tell me that the account is now active (refering to the wrong account which has been active this whole time).

Can i PLEASE get this address properly!?!?

Ticket states access restored but didn't even solve my problem I had posted!

in Account & Technical Support

Posted by: SenorPez.1568

SenorPez.1568

Yes, but it’ll take another 7 days.

Guild Wars 2: Join the MMO Revolution!
Get banned for no reason at all!
Endure customer service that’s both slow and unhelpful!

Ticket states access restored but didn't even solve my problem I had posted!

in Account & Technical Support

Posted by: Daest.6045

Daest.6045

Im just going to charge back the gems I had purchase on the other account and just play the account that they Restored that they didn’t have too….