Ticket
Usually they’ll answer within 3 days tops. A lot of times people have found that they answer on the same day, within hours, but don’t rely on it. If after 3 days, you can always post your ticket number in the sticky thread here.
Intel Core i7 4790K @4.7 GHz, 32 GB 2133 MHz DDR3.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.
MSI GTX 1080 Sea Hawk EK X 2xSLI 2025 / 11016 MHz, liquid cooling custom loop.
Samsung 850 Evo 500 GB. HTC Vive.
ArenaNet Communications Manager
I made a ticket few hours ago, it shouldn’t be that hard to resolve, but i wonder how much it takes for someone to answer. Should i still expect it for today?…
Most issues are resolved in under 24 hours. I don’t know your exact issue, and some take a bit longer to settle, but I’m sure you’ll be helped soon, if you have not already been assisted.
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet