Tired of the same error constantly.

Tired of the same error constantly.

in Account & Technical Support

Posted by: Lukhas.1962

Lukhas.1962

Since starting the betas of the game to this day I have, almost constantly, this error:

“Guild Wars 2 detected a possible hardware malfunction. This may be due to a faulty or overheating processor or memory chip. The application will now terminate.”

It happens when I use some WP or sometimes in the character selection screen barely entered the game. GW2 is the only game that gives me problems. The rest works fine.

Windows 7 Ultimate 64-bit
Intel® Core™ i7 CPU 950 @ 3.07GHz (4 CPUs), ~4.1GHz HT Off
Memory: 6144MB RAM Kingstom DDR3 2000MHZ
SLI x2 GTX 580 SC
Asus Sabertooth x58

Max temp processor in heavy load 69ºC

Tired of the same error constantly.

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Gw2 is a very intensive game, you almost can’t compare it to any other game fairly.

As for temps, what temp does you GPU get to after playing for 10-15 minutes? You may also want to run a diagnostic on your system to actually test for faulty hardware (or memtest or something).

Tired of the same error constantly.

in Account & Technical Support

Posted by: Lukhas.1962

Lukhas.1962

Gw2 is a very intensive game, you almost can’t compare it to any other game fairly.

As for temps, what temp does you GPU get to after playing for 10-15 minutes? You may also want to run a diagnostic on your system to actually test for faulty hardware (or memtest or something).

Prime95 running 16hours…zero errors (max temp 70ºC)
Tested with LinX all memory…zero errors
memtest86+ runing 4 hours….zero errors

GPU max temps 65ºC (i can play metro 2033 (max settings) for hours at 70ºC and ….zero problems).
GPU got OC Factory and tested with OCScannerX, OCCT, Heaven Benchmark, etc…zero problems

I can be playing for hours on GW2, but I use a WP and crash….
If I minimize the game, being in the character selection screen, after a few seconds it crashes….

(edited by Lukhas.1962)

Tired of the same error constantly.

in Account & Technical Support

Posted by: Kyllaa.1385

Kyllaa.1385

Are you actually running an overclocked system? It seems that causes more problems than it helps at all.

For gw2, it is best to make sure all windows updates are fully installed (even the insignificant seeming ones), be certain your vid card drivers are completely up to date (you may need to uninstall and re-install the newest ones), and run you system without any overclocking.

You might want to check your crash logs, including your Anet crash log for any errors or notices that occur around the time of your crashes. This sometimes helps pinpoint what “broke” causing the crash in the first place allowing you to figure out how to fix it.

I think I read somewhere that there may be an asus app that runs in the background that fixes issues when disabled, this may or may not be an issue for you.

If nothing you do helps this issue, I highly recommend a support ticket. Check the sticky on what they will need exactly to help you. Please post back if anything works to possibly help others who may experience this issue too (even if that solution comes from a ticket).