I’ve mentioned this in another thread but based on the answer in there, perhaps staff only, really, address the OP so I’m making my own thread about this.
Here’s the problem; at seemingly random times throughout play my game freezes the entire computer. I cannot ALT-TAB or CTRL-ALT-DELETE. All sound stops and the game keeps the last frame perfectly rendered on the screen. The ONLY way I can get back to being able to use the computer is to perform a hard reset. I don’t really want to have to keep doing that for fear of ruining my PC. Event viewer doesn’t record anything but I just checked and I noticed a little log file so I’ll attach that. I did see that it couldn’t write something at some address so after this, I will try taking out my RAM and trying one stick at a time.
Specs:
- Windows 7 64 bit
- 16gb of RAM
- Nvidia GeForce GTX 760
- Intel Core i5-4690 CPU @ 3.50GHz (4 CPU’s), ~3.5GHz
- Some fancy SSD is running the OS, all other data is on the HDD.
Things I have already tried:
- I assembled a brand new PC, the only bits I kept from the previous computer are the HDD and the power supply. I have never had freezing issues in the past.
- It’s obviously a fresh install of Windows.
- The previous HDD/PSU had zero issues running it.
- I’ve tried the msconfig clean start up.
- I’ve updated graphics drivers.
- I’ve rolled back graphics drivers.
- I’ve done Memtest
- I’ve tried running GW2 from the SSD.
- I’ve redownloaded the entire client.
- I’ve deleted the local.dat.
- I’ve ran on lowest graphics.
- I’ve tried running it with all non-essential background processes closed.
- I don’t overclock anything.
Things I haven’t done:
- Throttled the CPU to 99%
- Tried out that RAM idea I had whilst writing this.
- Whatever else someone else suggests on this thread.
There may be something I’ve forgotten. I’ll go try that RAM thing now.
This has been a depressing affair as I’ve recently taken a largeish hiatus from GW2 and now that I’m really back into it, I can’t play it, wah!