Guild Wars 2

I’ve played gw2 on my pc for almost a month without any problems. I purchased a laptop and started using that, also with no issues. Then one day, the game basically freezes. I can still move around, but my abilities won’t fire and I can’t chat and everything is unresponsive. I check my internet connection, and apparently I’m still connected. I open a browser, and try to go to a random website, and what do you know, I’m apparently not connected to the Internet. I use the network troubleshooter, and it says that I’m missing some network protocols. I’ll fix it, and a few minutes later, same issue. And this only, only happens with gw2. I can do anything else with no problem. But as soon as I try gw2, it just stops working. I hope some can help here, because the game is pretty much unplayable, and I’m getting fed up.

Tracing route to 64.25.33-1.ncsoft.com [64.25.39.1]
over a maximum of 30 hops:
0 DESKTOP-ABDUL.netgear.com [192.168.254.28]
1 dslrouter.netgear.com [192.168.254.254]
2 * * *
Computing statistics for 12 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-ABDUL.netgear.com [192.168.254.28]
48/ 50 = 96% |
1 282ms 48/ 50 = 96% 0/ 50 = 0% dslrouter.netgear.com [192.168.254.254]

Trace complete.

• pathping -w 500 -q 50 -4 206.127.158.1 <--*

Tracing route to 206-127-158-1.ncsoft.com [206.127.158.1]
over a maximum of 30 hops:
0 DESKTOP-ABDUL.netgear.com [192.168.254.28]
1 dslrouter.netgear.com [192.168.254.254]
2 * * *
Computing statistics for 12 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-ABDUL.netgear.com [192.168.254.28]
48/ 50 = 96% |
1 282ms 48/ 50 = 96% 0/ 50 = 0% dslrouter.netgear.com [192.168.254.254]

Trace complete.

• pathping -w 500 -q 50 -4 174.35.56.74 <--*

Tracing route to i0-h0-s1005.p6-ord.cdngp.net [174.35.56.74]
over a maximum of 30 hops:
0 DESKTOP-ABDUL.netgear.com [192.168.254.28]
1 dslrouter.netgear.com [192.168.254.254]
2 * * *
Computing statistics for 12 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-ABDUL.netgear.com [192.168.254.28]
48/ 50 = 96% |
1 294ms 48/ 50 = 96% 0/ 50 = 0% dslrouter.netgear.com [192.168.254.254]

Trace complete.

I’d call your ISP, it looks like either your modem/router or their connection is the issue.

Maybe they are throttling you? I’m just guessing. it does seem odd you have an issue only when gw2 starts.

Andraus.3874:

Maybe they are throttling you? I’m just guessing. it does seem odd you have an issue only when gw2 starts.

Sometimes its right away, sometimes i can play for a few minutes then it happens. I think once i was able to go through a dungeon without issues. It’s very erratic. And if i were to contact my ISP, what would i tell them? Im not exactly the most computer savvy.

Try restarting your modem. If your running though a router restart that as well.
Do a data repair in your GW2 file .
If you still have trouble try connecting directly to your modem with a ethernet cable .You may be getting interference if your using WiFi,