Trading Post Issue - Can't use TP

Trading Post Issue - Can't use TP

in Account & Technical Support

Posted by: Animus Necandi.5386

Animus Necandi.5386

Hello.

I bought this game before gets open to play.
Since the first day of existance i have a issue in my account that i sended 05 tickests inside the game for support and 01 ticket from the website that told me to send the ticket inside the game… yes i know, frustranting. T.T

My issue is:

When i clicl in the Black lion above the screen, we have all that options, Gems, Sell, My trades … anyway, the option TRADING POST is bugged in my account.

My girlfriend open his account in my house and her T.P. works, i log my account and the Trading Post screen just never shows up the itens on sale.

I can’t equip myself with better weapons and armors because of this Trading Post Issue.

When i click the Trading Post icon, the screen that shows me its a circle in the middle like “loading” (where suposed to show the itens on sale) that never stop to search.

This is my issue.
Hope to be conclusive, my english is bad.

Hope to get helped. Since the game born i have this problem and i NEED this solved.

Thanks for all.

Trading Post Issue - Can't use TP

in Account & Technical Support

Posted by: Squall Leonhart.2075

Squall Leonhart.2075

So you are saying, that logging into YOUR account onto the very SAME system, your trading post does not work, but hers does?

Trading Post Issue - Can't use TP

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

I would suggest that you contact Support by filing a ticket through the “Ask a Question” tab on that linked page. They should be able to assist you. (I might file this under a technical support issue so the right people look at it, but the team will be able to route it to the correct agent.)

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Trading Post Issue - Can't use TP

in Account & Technical Support

Posted by: Animus Necandi.5386

Animus Necandi.5386

Yes Squall. The same system open the TP from my GF accounts but not from mine account. CRAZY kitten!!

Tried run as adm but nothing change ….

Gaile, the “ASK A QUESTION” tab doesn’t work.
What can i do now?

Trading Post Issue - Can't use TP

in Account & Technical Support

Posted by: Animus Necandi.5386

Animus Necandi.5386

Worked now. I submit my ticket. Im waiting. I recieve in my email this number of incident: [Incident:130117-000931] – If you, Gaile Gray, could help me making my process a lil faster putting it under the right technical support issue, i would appreciate, by the way, since the game open i have this problem …. i deserv that to be solve.

Bad English – Srry Srry

Trading Post Issue - Can't use TP

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

Worked now. I submit my ticket. Im waiting. I recieve in my email this number of incident: [Incident:130117-000931] – If you, Gaile Gray, could help me making my process a lil faster putting it under the right technical support issue, i would appreciate, by the way, since the game open i have this problem …. i deserv that to be solve.

Bad English – Srry Srry

Usually, she will speed up tickets only when they are older than 3 days via the sticky thread “tickets older than 3 days”.