Guild Wars 2

So for the past 24 hours I’ve been on and off playing for hours at a time, but the trading post has been unavailable. I can go to the vendor and pick up my profits, but the online aspect isnt connecting, allowing me to sell anything or buy anything from the marketplace. It simply just keeps loading with no result?

I’ve cleaned my cache, and the folder which works for multiple issues usually. But nothing has seemed to fix this one, but im also not sure if im the only one experiencing this problem.

My internet connectivity seems fine, my game runs smooth, no issues no lags what so ever, no freezing and no problems connecting to any other aspect of the game or the game itself… i literally just cant access the Black Lion Trader.. help?

I’ve also never had this problem before and i’ve been playing over the past 6 months or so. The first issue I ever ran into was about it freezing and not loading, so thats how i learned to clean the application support folder for GW2, which has fixed any issue I’ve had since… Except this one. There seem to be other characters coming and going, while im sitting waiting to see if it’ll load so I really dont understand what the problem is when my connection is fine? Otherwise I wouldn’t be able to play the game at all or it’d be lagging correct?

Im also on a Mac, been looking at these forums:

https://forum-en.gw2archive.eu/forum/game/bltc/Trading-post-not-loading-items-for-selling

https://forum-en.gw2archive.eu/forum/game/bltc/RESOLVED-BLTC-Black-Lion-Trading-Post-Bug/first#post2096185

If my problem has the potential of being DNS related, I would need in depth instructions how to find and change from Manual to Auto, im on a Mac instead of PC so..

the other forum mostly has just suggested what I’ve already tried, which is going into the Application Support folder and then into GW2 and cleaning it out completely. I’ve done this twice and logged into each different character multiple times with no avail…

So from looking into it more, it seems my problem is somehow related to the “awesomium_process.exe” which allows the connection to the trading post…

Now.. from looking into THAT, most are all PC solutions. So I now know i need to have this running in my cache,
but HOW do i find if it is?
HOW do I turn it on if its not, and HOW will i know it will stay active or how do I keep it active.

I NEED access to the trading post, like most people do so I would REALLY REALLY appreciate any help.. Im trying my best to figure this out, but im not a computer genius, im just fairly good with computers. There has to be someone who’s gone through this and knows or can at least point me in the right direction please?

I just wanna be able to play the game fully..

Have you visited us on the Mac forums yet? Most times maccies get ignored on this forum and on tHe Mac forum, we have some players helping since we dont get much staff support to help out… Ashley tries, but she’s only one person.

Anyway, I don’t think we use the awesomium process on Mac, but I’ll post our usual fix for tp issues:

Delete the contents of the gw2 data folder, it’s a pain to get to the right one: this step is a general fix for many tp and graphics issues however, it will lose all saved login/password and in-game settings.

Mine is located under the hidden Library folder (navigate using finder, do not use spotlight to search)

/[yourharddrivename]/users/[yourusername]/library/application support/guild wars 2

You may want to copy/paste this folder to your desktop as a temporary back up, just in case.

Delete the contents of that specific folder (you should see files like this contained within “config, dyndata.dat, user.reg, userdef.reg, and folders p_drive and wineserver…namestuff…loca..[long name]” just to list a few), then re-run the client..

~~Your folder is probably hidden (as is the default). Hidden folders display as greyed out text and icons. I found this after googling:

http://m.wikihow.com/See-Hidden-Folders-on-Mac-OS-X-and-Other-Recent-Models

You can also try holding alt while clicking "GO " in the finder menu bar unhide the correct Library folder, continue holding alt and click on Library (if you release the alt/option key, “library” will disappear. At least the link has visuals for you. Hope it helps.

Post back and let me know how you go.

Kyllaa.1385:

Have you visited us on the Mac forums yet? Most times maccies get ignored on this forum and on tHe Mac forum, we have some players helping since we dont get much staff support to help out… Ashley tries, but she’s only one person.

Anyway, I don’t think we use the awesomium process on Mac, but I’ll post our usual fix for tp issues:

Delete the contents of the gw2 data folder, it’s a pain to get to the right one: this step is a general fix for many tp and graphics issues however, it will lose all saved login/password and in-game settings.

Mine is located under the hidden Library folder (navigate using finder, do not use spotlight to search)

/[yourharddrivename]/users/[yourusername]/library/application support/guild wars 2

You may want to copy/paste this folder to your desktop as a temporary back up, just in case.

Delete the contents of that specific folder (you should see files like this contained within “config, dyndata.dat, user.reg, userdef.reg, and folders p_drive and wineserver…namestuff…loca..[long name]” just to list a few), then re-run the client..

~~Your folder is probably hidden (as is the default). Hidden folders display as greyed out text and icons. I found this after googling:

http://m.wikihow.com/See-Hidden-Folders-on-Mac-OS-X-and-Other-Recent-Models

You can also try holding alt while clicking "GO " in the finder menu bar unhide the correct Library folder, continue holding alt and click on Library (if you release the alt/option key, “library” will disappear. At least the link has visuals for you. Hope it helps.

Post back and let me know how you go.

Hey Kyllaa, yeah I’ve already tried that approach, that was what i meant by cleaning out the folder. When I had issues before i stumbled upon that, but so far it hasnt helped.. I’ve tried re-logging, restarting game and comp multiple times, but nothing. Reset the modem, nothing. Cleaned out the GW2 folder in application support, nothing… So the only thing like i said in my posts before is something to do with the awesomium process, but if it may be different on a mac than im even more stumped lol

EDIT: I also just re-posted this thread in the Mac forum (if its the right one i think.. the “Mac Beta Client Tech Support”? so hopefully i may be able to get some more help there too

Okay lol, just saw it. I’ll stew on your issue for a few and use the Mac forum to continue to post