Trading Post hasn't worked for over a week

Trading Post hasn't worked for over a week

in Account & Technical Support

Posted by: LoveKavi.6914

LoveKavi.6914

As the title indicates, I haven’t been able to use the TP for just over 7 days now. It comes up, and then nothing loads, none of the tabs load anything.

I have run the game as an administrator, as well as deleteing the GW2 temp folder, restarting my pc too, and nothing has worked.

It’s a pain since I have to throw many things out of my inventory (many rares) whilst playing etc..

I may download the game all over again, however I’d like to solve the problem without going to such an extent and downloading 20-ish gb of data.

Any help?

Thanks in advance.

Trading Post hasn't worked for over a week

in Account & Technical Support

Posted by: Ettanin.8271

Ettanin.8271

GW2 uses the Awesomnium Engine for in-game web browsing (The BLTC is a website actually). Are you sure you didn’t block awesomnium.exe in your firewall?
Also make sure that the Internet Explorer (which is used internally by Awesomnium) is in online mode.

Trading Post hasn't worked for over a week

in Account & Technical Support

Posted by: LoveKavi.6914

LoveKavi.6914

Ok thanks for the reply, I’ll check and see if it works now.

Trading Post hasn't worked for over a week

in Account & Technical Support

Posted by: Erathil.4805

Erathil.4805

I was having a similar problem last week. Some update reset my web-browsers to use a proxy-mode, and then they couldn’t find the proxy server. I had to reset internet explorer to fix the problem, which was a pain to find since I never use IE in the first place.

Trading Post hasn't worked for over a week

in Account & Technical Support

Posted by: StinVec.3621

StinVec.3621

You can alter your internet proxy settings from outside of Internet Explorer (I stay as far away from that browser as possible myself).

@OP
Disable any proxy settings
(unless your internet specifically requires a proxy set to connect to the internet; e.g. dormatory, work comp, etc.)

  • Check your Control Panel > Internet Options > Connection settings and make sure to disable any Proxy Setting that may be enabled there.
    Proxy Check/Disable
    In your Windows Control Panel via your Start Menu:
    • Choose to view as icons instead of as categories in the top right.
    • Open Internet Options
      • Click on the Connections tab
      • At the very bottom click on LAN Settings
        • Check/tick the Automatically Detect Settings box
        • Make sure the lower Proxy Server boxes are unchecked

Also, if you did notice your proxy setting changed/enabled, this is common to some forms of malware/viruses. You may want to run a check on your computer for any infections.

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