Trading Post just took my gold

Trading Post just took my gold

in Account & Technical Support

Posted by: Sychia.5816

Sychia.5816

I was putting buy orders on armor and the “place order” button wouldn’t let me click on it. So I spammed it a couple of times(mostly out of frustration). Then I logged out and back in and tried again. Still the same thing… So I checked my buy orders and then saw that I had orders up for 150+ of the same item. I went to cancel the item(it let me) and then nothing… it did not give me my gold back. This is 90+ gold that it “ate”.

Trading Post just took my gold

in Account & Technical Support

Posted by: Drist.9807

Drist.9807

Yea bought some stuff and didn’t get it, but money was spent. Game is currently down so hopefully they’re doing something good.

Master Serephix [PRO] – Lv. 80 Thief
Dragonbrand [Formerly Devona’s Rest]

Trading Post just took my gold

in Account & Technical Support

Posted by: Azrael.9673

Azrael.9673

Just (~15 minutes ago) removed a bid on an item. The bid was removed but the coin (4g5s54c) were not returned. :/ Please help? That might not be a lot to some but it’s the world to my character right now.

Trading Post just took my gold

in Account & Technical Support

Posted by: Sifflion.7329

Sifflion.7329

Lost aprox 5g thanks to this issue :/ (sold lots of items and i never got the gold). Hope it gets fixed.

Trading Post just took my gold

in Account & Technical Support

Posted by: Tiny Terror.6752

Tiny Terror.6752

Took about 16g from me and 700 gems. :c

Trading Post just took my gold

in Account & Technical Support

Posted by: Box of Ants.5609

Box of Ants.5609

I just had the same problem. I think I only lost about 15 silver before I realized what was going on, though.

Trading Post just took my gold

in Account & Technical Support

Posted by: slayer tank.7941

slayer tank.7941

same thing happened to me lost 4g

Trading Post just took my gold

in Account & Technical Support

Posted by: GamerToukotsu.4219

GamerToukotsu.4219

Lost a little under 3g to this issue.

Submitted a ticket so hopefully it gets resolved.

Illusory Ally [TFD]
Illusionary Ally [TFD]
Devona’s Rest

Trading Post just took my gold

in Account & Technical Support

Posted by: Sychia.5816

Sychia.5816

Well just got all my gold back…I spammed the “Take All” button and it popped up.

Trading Post just took my gold

in Account & Technical Support

Posted by: Plaxy.4617

Plaxy.4617

just lost 80s25c trying to buy a coat on the TP seems we have a problem Anet

Trading Post just took my gold

in Account & Technical Support

Posted by: divzy.8635

divzy.8635

I have also lost a good 10-12 goldish from the trading post as well. My runes I had put just slowly started disappearing one buy one without giving me any money.

Mittens/Smash Faces
Borlis Pass

Trading Post just took my gold

in Account & Technical Support

Posted by: Plaxy.4617

Plaxy.4617

knew we shouldn’t of trusted those black lion pirates there taking our gold and the items….

Trading Post just took my gold

in Account & Technical Support

Posted by: XDevonian.8952

XDevonian.8952

The sad part is that if the Trading Post took the gold from your account, you won’t get it back.

Trading Post just took my gold

in Account & Technical Support

Posted by: GamerToukotsu.4219

GamerToukotsu.4219

I got an answer to my support ticket saying it was resolved, logged in and found that I received the gold from the items I sold. So just be patient and send a support ticket in.

Illusory Ally [TFD]
Illusionary Ally [TFD]
Devona’s Rest

Trading Post just took my gold

in Account & Technical Support

Posted by: Azrael.9673

Azrael.9673

Just (~15 minutes ago) removed a bid on an item. The bid was removed but the coin (4g5s54c) were not returned. :/ Please help? That might not be a lot to some but it’s the world to my character right now.

Just a follow up post, everything’s been taken care of on my end. Thanks to all who fixed it, and a shout out to GM Alura of the Guild Wars Support Team for assisting!

Trading Post just took my gold

in Account & Technical Support

Posted by: Plaxy.4617

Plaxy.4617

Resolved thankyou Gj support team

Trading Post just took my gold

in Account & Technical Support

Posted by: Moderator.7542

Moderator.7542

As the problem is solved, this thread will now be closed. Thank you

Trading Post just took my gold

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Resolved thankyou Gj support team

Glad it was all resolved for you.

The sad part is that if the Trading Post took the gold from your account, you won’t get it back.

And… as you can see, the problem was resolved. Please do not post inflammatory comments that have no basis in fact.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet