Ticket: 120910-006129
I bought the $50 bundle for gems. I was buying 4 character slots, 3200 gems. That should of left me with 800 gems. On the last purchase I was charged 1600 gems and now I have 10 slots, instead of 9. I did not double click, it clearly said -1600. Please remove a slot and return me the 800 gems. Also in attached picture you can see the gem total and recent purchases.
42 + 4000 – 4 × 800 =/= 42
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.