Guild Wars 2

I was in WvW yesterday and I was following the zerg train in SoS borderlands. My character’s bags were filling up with loot, so the next time the zerg came to a gate, I had my character auto-attack the gate while I opened the TP window to sell some stuff.

I salvaged a rare and received a major rune. I opened the TP window for buying and selling this particular rune and I pressed the “Sell Instantly” button. Before pressing this button, my wallet had 511 gold. After pressing this button, my character had 456 gold and the rune did not sell instantly: it placed a sell order for 4 silver and 13 copper, which I cancelled several minutes later.

I checked the transaction history and it showed no transactions that would have taken 45 gold from my wallet. I have absolutely no idea where this gold disappeared to.

I fully realize it is highly unlikely that I can be reimbursed for the gold I lost, and I’m not too worried about that: it’s only 45 gold in a fictional universe. What I am worried about is a glitch in the trading post that is stealing funds from players, some of which may not even notice that it’s happening.

Please look into this and see that it gets fixed. Thank you.

You do pay a fee to list items on the trading post. However the fee obviously isn’t going to be that much gold… So not sure what happened. If you can prove that you had that much gold then support probably will reimburse you, but I imagine that’s not very easy to do.

Your signed and autographed collection of Trahearne’s Memoirs is on its way. You didn’t realise you bid on it? Hmm.

Seriously though, did you check your bids? Perhaps that is where your money has gone.

The trading post is setup so neither money nor items will disappear. At worst, it gets stuck in the queue and takes longer to appear.

If 45 gold went missing, there are a few possibilities:

• You bought something without realizing it and it took longer to show up than expected.
• At some point, you bought gold from an RMT and ANet recently discovered it, in which case they would take the gold (usually without explanation).
• You didn’t have as much gold as you thought, having bought something else.

I don’t mean to imply or suggest anything about the OP by including these possibilities — they are meant merely to state different ways in which money thought to be “missing” might not be.

If the OP doesn’t believe any of these apply, then the only way to sort it out is to create a support ticket by following the links from the top-left of this page — Customer Service needs a ticket number.

Good luck, OP. And please let us know how it turns out.