After starting over and coming back to game about 10 days ago I upgraded to the new expansion and when trying to buy things or sell em my trading post still give message saying account is locked for 4 more days…and its said this for the past 6 days now after I upgraded. So what do you do to unlock this ? I have replied to verification emails ect ect ect……Also my daughter is getting exact same message after playing for 14 days now and cannot use trading post either….is this a bug or what ??
I started a free acct Friday and upgraded it to a core GW2 full account yesterday. I also have the full locked TP. I saw the message about a 4 day wait to sell (and requiring HoT which should not be right when I bought the core game) but nothing was said about purchase restrictions anywhere. Account upgrade FAQ mentions mail restrictions for new accounts, but also nothing about the TP.
Looks like a serious bug or oversight to me.
I was hoping that the restrictions would be lifted after 4 days, but going by the OP here, its not looking good.
I can understand there being restrictions for those who are playing for free, but I’m confused why there are restrictions in place for those of us who have paid.
The moment my credit card payment went through I should have been given access.
I’m starting to wonder if this is the issue people are having:
As ArenaNet President Mike O’Brien detailed in a recent announcement, ArenaNet is committed to protecting your game account.
Effective at 11:59 pm Pacific Time on August 28, 2015, all newly-created accounts will have SMS restrictions. These restrictions mean that you will not be able to use in-game mail to send items or gold, and you will be unable to access guild vaults. If you wish to eliminate these restrictions, simply add SMS or an authenticator to your account and the restrictions will be removed. Account created prior to August 28 will not experience these restrictions. *
That message doesn’t say free to play, it says all newly created accounts.
No, I haven’t contacted them yet. Today the Trading Post notified me I had to wait another 3 days before I could use it. I’ll contact them if this goes longer than that. I’m just saying this shouldn’t be happening in the first place for a paid account. That’s just stupid. I paid, I want what I paid for now.
That policy is ridiculous. For f2p accounts, fine have the restrictions. But I paid for the full game, and yet I have more restrictions than those who paid for the same game a week earlier. They had no waiting period.
So because there are free accounts, paying customers get unduly restricted now?
I sent in a ticket, still waiting for a response.
That policy is ridiculous. For f2p accounts, fine have the restrictions. But I paid for the full game, and yet I have more restrictions than those who paid for the same game a week earlier. They had no waiting period.
So because there are free accounts, paying customers get unduly restricted now?
I sent in a ticket, still waiting for a response.
Yes they did have restrictions… all new paid accounts have ALWAYS had TP restrictions for the first few days. It’s to help prevent fraud and gold sellers..
“Battle not with monsters, lest ye become a monster,
and if you gaze into the abyss, the abyss gazes also into you.”
I can understand there being restrictions for those who are playing for free, but I’m confused why there are restrictions in place for those of us who have paid.
The moment my credit card payment went through I should have been given access.
Its mostly that RMT farmers can’t do much when they buy accounts from
stolen credit cards that are mostly detected and shut down after a few days.
EVERY MMO is awesome until it is released then its unfinished. A month after release it just sucks.
Best MMOs are the ones that never make it. Therefore Stargate Online wins.
Okay, everything I had read made it sound like the TP restrictions started on accounts after August 28.
One thing I am fairly sure of, previous paid accounts did not get a pop up window/message saying they must upgrade to the expansion in order to use the TP. I am still seeing that as well.
Have you submitted a ticket? If yes, talk to support. Posting on the forums isn’t going to get it fixed.
Of course I submitted a ticket, going on 3 days now. I never claimed to expect them to fix anything from a forum post, but it doesn’t hurt to let other potential customers know how they are being forced to get the expansion if they want the same rights as previous GW2 buyers.
Have you submitted a ticket? If yes, talk to support. Posting on the forums isn’t going to get it fixed.
Of course I submitted a ticket, going on 3 days now. I never claimed to expect them to fix anything from a forum post, but it doesn’t hurt to let other potential customers know how they are being forced to get the expansion if they want the same rights as previous GW2 buyers.
Actually, you need a paid account, and Anet doesn’t sell the base game alone anymore. So yes, from Anet’s standard, if you want access, you need a paid account. Thus buy HoT.
Have you submitted a ticket? If yes, talk to support. Posting on the forums isn’t going to get it fixed.
Of course I submitted a ticket, going on 3 days now. I never claimed to expect them to fix anything from a forum post, but it doesn’t hurt to let other potential customers know how they are being forced to get the expansion if they want the same rights as previous GW2 buyers.
So, you are informing players that if they want the same access as those who have paid, they also must pay? Sounds reasonable.
Anet is not the sole retailer of official copies of GW2. There are still authorized retailers selling the original game, and in some cases for significantly less than $50. Yet if somebody buys it now, they apparently are not entitled to the same rights as somebody who bought it 2 weeks ago.
It’s really not that hard to understand. Talking in circles is not going to change the fact that they are not dealing fairly. Or else they have made some serious errors or oversights in the implementation.
Be aware, there have always been restrictions on new account, paid or otherwise, though they may have tightened those restrictions recently. Unfortunately, for some, CS has never been explicit about said restrictions to keep the game safer from RMTs, etc.
Anet is not the sole retailer of official copies of GW2. There are still authorized retailers selling the original game, and in some cases for significantly less than $50. Yet if somebody buys it now, they apparently are not entitled to the same rights as somebody who bought it 2 weeks ago.
It’s really not that hard to understand. Talking in circles is not going to change the fact that they are not dealing fairly. Or else they have made some serious errors or oversights in the implementation.
Back to the post I quoted from Anet, they were extremely clear before the date the changes occured that new accounts would have limits. They are allowed to change that. That’s also in the EULA. As to “have to buy the expansion to have access” that you also said. Again, Anet doesn’t sell the base game anymore, so they can’t advertise something that they don’t sell. And it’s pretty silly to advertise something and say "We don’t know where it’s available still (base game only I mean) so good luck finding it. That also seems really dumb to do.
If you feel you should have access, talk to support. You’re now just using the forums to complain because Anet changed things, which they announced before the changes occured.
Anet is not the sole retailer of official copies of GW2. There are still authorized retailers selling the original game, and in some cases for significantly less than $50. Yet if somebody buys it now, they apparently are not entitled to the same rights as somebody who bought it 2 weeks ago.
It’s really not that hard to understand. Talking in circles is not going to change the fact that they are not dealing fairly. Or else they have made some serious errors or oversights in the implementation.
Back to the post I quoted from Anet, they were extremely clear before the date the changes occured that new accounts would have limits. They are allowed to change that. That’s also in the EULA. As to “have to buy the expansion to have access” that you also said. Again, Anet doesn’t sell the base game anymore, so they can’t advertise something that they don’t sell. And it’s pretty silly to advertise something and say "We don’t know where it’s available still (base game only I mean) so good luck finding it. That also seems really dumb to do.
If you feel you should have access, talk to support. You’re now just using the forums to complain because Anet changed things, which they announced before the changes occured.
And wouldn’t recommending to buy base game only be something akin to please spend more money if you do end up really liking the game? ANet’s just trying to save potential customers money.
Anet is not the sole retailer of official copies of GW2. There are still authorized retailers selling the original game, and in some cases for significantly less than $50. Yet if somebody buys it now, they apparently are not entitled to the same rights as somebody who bought it 2 weeks ago.
It’s really not that hard to understand. Talking in circles is not going to change the fact that they are not dealing fairly. Or else they have made some serious errors or oversights in the implementation.
Back to the post I quoted from Anet, they were extremely clear before the date the changes occured that new accounts would have limits. They are allowed to change that. That’s also in the EULA. As to “have to buy the expansion to have access” that you also said. Again, Anet doesn’t sell the base game anymore, so they can’t advertise something that they don’t sell. And it’s pretty silly to advertise something and say "We don’t know where it’s available still (base game only I mean) so good luck finding it. That also seems really dumb to do.
If you feel you should have access, talk to support. You’re now just using the forums to complain because Anet changed things, which they announced before the changes occured.
And wouldn’t recommending to buy base game only be something akin to please spend more money if you do end up really liking the game? ANet’s just trying to save potential customers money.
Oh, I agree with you completely, but the other person keeps finding loop holes in everyones messages to say Anet is screwing him. So I’m covering my bases.
Do you honestly think that its okay to force people to buy the upgrade to get TP access when they already paid for the full core game?
And its not exactly spending more money when it was about 1/4 the price of the expansion and I have no plans to ever buy the expansion unless it is similarly discounted.
Some restriction are not based on time, but on hours played. A player could have to wait a year to unlock some restrictions, only because said player had only played a total of 3 hours.
This may be the issue. Regardless, only the CS Team can address this.
