Transfer lost

Transfer lost

in Account & Technical Support

Posted by: hill.1932

hill.1932

Hi this [redacted], its been awhile since Ive been on gw2 and I been wanting to go back to the amazing adventures. Most of my friends have been playing on a server called Gates of Madness. I was going to transfer from my world to their world but I never received my free world transfer from beta. I was wondering if there is any way this can be fixed and I can get it back. [Email redacted], please contact me as soon as possible.

(edited by Moderator)

Transfer lost

in Account & Technical Support

Posted by: Just a flesh wound.3589

Just a flesh wound.3589

I do believe that ended a couple of years back. The only free transfers now are if you delete all your chars, putting all non soulbound items in your bank first. If you do that and then go to character select, you’ll get an option to chose a new world. Other than that, it will cost you.

However servers only matter for WvW and if your friends are on a different data server group than you. If you don’t do WvW and you are in the same data center (NA or EU) then there is no need to transfer.

https://www.guildwars2.com/en/news/introducing-the-megaserver-system/

Be careful what you ask for
ANet may give it to you.

(edited by Just a flesh wound.3589)

Transfer lost

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

You should immediately edit your post, as displaying personal information in a public forum is never wise.

You can read more about transferring here: http://wiki.guildwars2.com/wiki/World#Transferring

Good luck.

Transfer lost

in Account & Technical Support

Posted by: hill.1932

hill.1932

For one I have no charchracters, I took all my soulbound items off my character and from my inventory and put them into my bank. Then I I clicked character select and I didn’t get a “free transfer like u said”.

Transfer lost

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

What message did you receive?

If you placed soul-bound items in the bank, and then deleted your character(s), you will not be able to retrieve and use them. Only non -soul-bound items can transfer with you and be used.

If you continue to have difficulties, you can contact the CS Team and ask for assistance using the link above/below.

Good luck.

Transfer lost

in Account & Technical Support

Posted by: Just a flesh wound.3589

Just a flesh wound.3589

Have you transferred within the last 7 days? There is a cooldown period between transfers.

http://wiki.guildwars2.com/wiki/World#Transferring
Accounts without active characters

The transfer fee is waived for accounts without any active characters. This allows players just starting out to change to another world that is not full. You also can transfer without cost if you delete all your existing characters. The next time you log on without any characters, you will be prompted to choose a new home world. 1 Please be aware of the following:

Transfers to any game world — whether free or paid for with gems — are allowed only if the population of the world is at less than capacity.
Transfers to any game world — whether free or paid for with gems — are allowed only once per seven days.
If you decide to delete the characters on your account, Customer Support cannot restore them, in whole or in part.
Items left on the characters will be deleted and cannot be restored. Move items to your personal account bank to preserve them.

Edit: and take out the email from your post. It’s half of your login.

Be careful what you ask for
ANet may give it to you.

(edited by Just a flesh wound.3589)

Transfer lost

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Edited your post to remove your name and your e-mail address. Please don’t post personally-identifiable or credential-related information on the forums. Thanks.

As far as a free transfer, I honestly don’t remember that anyone was given such a thing after the beta, or that such an offer would extend years later. But you can contact Customer Support if you’d like to ask about it.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

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Posted by: Lunacy Solacio.6514

Lunacy Solacio.6514

as Gaile said, there was not a ‘free world transfer’ from beta. There were free world transfers for a while, but it isn’t like there was a ‘ticket’ or ‘coupon’ you got to redeem years later. Unfortunately you missed out on the free transfers, unless you did indeed delete all characters. That does work, but you have to go through the motions of transferring your character as if you were buying it. From the char select screen, you would click on World Selection, then the world you want, then click transfer.

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Posted by: Reviera.5183

Reviera.5183

the free transfers were ended around 2 maybe 2 1/2 years ago Gaile Gray, but yeah that was so long ago, the only part I remember was transfering to a server that now needs to be merged to another.