Guild Wars 2

Kind of frustrated here. I think the Transmutation Splitter needs to be clarified better. So far I’ve lost an ascended infused back item due to poor clarification, and now my Toxic mantle/Gloves due to poor implementation.

I split the Tox accessories from my Necromancer, thinking i’d be able to transmute them back onto my thief by using white items, but no. My accessories became account bound, which is awesome, but they remained in the light armor category, which defeats the purpose. The splitter says you will receive the items that were transmuted onto the new item which was not true, and learned through losing a very expensive item that support refused to help me recover. The splitter says the items will be soulbound, which is also not true due to my account bound, yet armor class restricted for no reason Toxic accessories.

I don’t expect to receive compensation for my lost items, as support has already kindly declined me, but please find a way to clarify what the Transmutation splitter will actually do for you, and more importantly, what it won’t do for you.