Guild Wars 2

Hello, I’m having trouble linking my guild wars and guild wars 2 account. My guild wars account has the “Your Guild Wars accounts are linked” header but when I go back to my guild wars 2 account, it prompts me to log into my guild wars account to link it. When I go to the hall of monuments on guild wars 2, Kimmes doesn’t sell anything.

Does anyone know what’s wrong?

http://imgur.com/a/bDSn5

Try logging into your GW1 account with your GW2 credentials. If you can do so they are linked. The hall of monument rewards have been temporarily disabled due to a bug that granted people without GW1 achievements HoM points.

JustTrogdor.7892:

Try logging into your GW1 account with your GW2 credentials. If you can do so they are linked. The hall of monument rewards have been temporarily disabled due to a bug that granted people without GW1 achievements HoM points.

I can’t login to my gw1 account with my gw2 login information or vice versa
Thanks for your suggestion and information

Then a support request might help you out. To contact support follow the support link at the top of the page then the submit a request link located at the top right of that page.