Trying to Link GW to GW2.

Trying to Link GW to GW2.

in Account & Technical Support

Posted by: TonyL.6478

TonyL.6478

I’ve been trying to link my GW account to my GW2 account but the page doesn’t seem to be working. Also the email address I had when I played GW is different to the one I have now and I can’t recover my original email.

Any help available?

Trying to Link GW to GW2.

in Account & Technical Support

Posted by: Michael.4791

Michael.4791

When registering GW2 you have been asked to name a GW1-account. By linking them you will give your GW1-account a new email and a new password (if you choose to do so, which is good anyway).

If you failed to link the accounts you still can link them via the GW2-account page on this page. There is a point “linking accounts” (maybe it is called different, because I see the German version). There you should find the same options.
If you don’t know the necessary GW1-account information for this, you will have to ask support to help you in either to get those information or help you to link the accounts.

I hope this helps.