Typo in email at purchase

Typo in email at purchase

in Account & Technical Support

Posted by: Hawk Lt.6715

Hawk Lt.6715

Q:

My son purchased his account today but had a typo in the e-mail at purchase. I suppose his serial code was sent to the non existent email. I cannot find a way for him to contact support without an existing account. His debit card was charged. Is there a phone number to contact support?

Typo in email at purchase

in Account & Technical Support

Posted by: mercury ranique.2170

mercury ranique.2170

https://en.support.guildwars2.com/ – ask a question

You dont need an account to contact support. fill in the form and go :P

Arise, ye farmers of all nations
Arise, opressed of Tyria!

Typo in email at purchase

in Account & Technical Support

Posted by: Hawk Lt.6715

Hawk Lt.6715

Thanks. He is giving the Ask a Question a try.

Typo in email at purchase

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Thanks. He is giving the Ask a Question a try.

If that doesn’t work, he can send an email to Support@GuildWars2.com.

Hope he’s in the game soon!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet