Unable To Delete Character

Unable To Delete Character

in Account & Technical Support

Posted by: White Devil.3176

White Devil.3176

Each time I try press delete to get rid of my level two character that I want to remake, nothing happens. I type the character name in, then press the delete button and the character is still there.

As a consequence I cannot use the character name for my intended new character.

Any help would be appreciated.

Unable To Delete Character

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Does the delete button light up once you have typed in the name? If not, then you may be substituting a lowercase L for a capital I. Or vice versa.

If the button does light up once you have typed in the character name, and you have already tried a -repair of the client, you can contact the CS Team for assistance.

Top/Bottom of Page – Support – Submit a Request (Same link to search for ‘Repair’)

Good luck.

Unable To Delete Character

in Account & Technical Support

Posted by: White Devil.3176

White Devil.3176

Yes, it lights up, then I press it, the dialog box disappears and the character remains.

Have not tried to repair though, will give that a go.

Thanks

Unable To Delete Character

in Account & Technical Support

Posted by: White Devil.3176

White Devil.3176

Ran the repair diagnostic and am still unable to delete the character.

Unable To Delete Character

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Then, it seems a ticket is in order.

Again, good luck.

Unable To Delete Character

in Account & Technical Support

Posted by: SlightlyToasted.1539

SlightlyToasted.1539

Hi, I’m having the same problem. I ran the repair and still unable to delete my character. Hope they fix it soon! >.<

Unable To Delete Character

in Account & Technical Support

Posted by: Fluffy Jesus.3789

Fluffy Jesus.3789

I’ve had a ticket in about this for a few days.. Only response I got was “We’ll contact you when we know what’s going on.”

With some googling I saw that this was an old issue, and it was resolved for some people by Anet just manually deleting the character.