Unable To Delete Character
Does the delete button light up once you have typed in the name? If not, then you may be substituting a lowercase L for a capital I. Or vice versa.
If the button does light up once you have typed in the character name, and you have already tried a -repair of the client, you can contact the CS Team for assistance.
Top/Bottom of Page – Support – Submit a Request (Same link to search for ‘Repair’)
Good luck.
Yes, it lights up, then I press it, the dialog box disappears and the character remains.
Have not tried to repair though, will give that a go.
Thanks
Ran the repair diagnostic and am still unable to delete the character.
Then, it seems a ticket is in order.
Again, good luck.
Hi, I’m having the same problem. I ran the repair and still unable to delete my character. Hope they fix it soon! >.<
I’ve had a ticket in about this for a few days.. Only response I got was “We’ll contact you when we know what’s going on.”
With some googling I saw that this was an old issue, and it was resolved for some people by Anet just manually deleting the character.