Unable to Purchase More Gems
I’ve just got the same message!
Community Coordinator
Hello to both of you.
The gem store sometimes displays problems for some users but these are cleared after a few hours. Please, check it later on whether it is possible or not for you to buy gems; if it is not, please, do not hesitate to file a ticket with Customer Support.
Thanks!
Hi… I’ve been trying to get gems since yesterday – I have the same issues. I have been trying for roughly 24 hours now. >.> And since I’m very clearly not the only one, as there appear to be a lot of people having this issue right now, from the forum posts about it… somehow I don’t think another couple of hours might fix it – I have, however submitted a support ticket.
Hi, I have the same problem, I can’t buy gems and I have already sent a support ticket to arena.net! Please post if you find a solution!
the reason I got that error was becasue I had reached the monthly limit coughs.
I hadn’t bought any gems and it wouldn’t let me, I’ve once a day for the past four. And my ticket is ignored. I’m becoming quite annoyed by this. I mean I’m trying to give you money.. I’d think that would be something they’d want to help me with.