Guild Wars 2

Hello All

Since new build, I cannot enter GW2 . I get a notification “Unable to initialize 3D output”.

I have windows 10 that does not allow to install direct X 9.

Any other suggestion?

Thank you.

On Windows 10 you need to use the (full) offline installer for DirectX 9:

https://www.microsoft.com/en-us/download/details.aspx?id=8109

Am I the only one with this problem since yesterday’s new build?

Sorry for double posting. Just to tell: It still does not work. I have now opened a ticket by Anet support. Let’s see. In the meantime, no gaming…

I have the same problem. Installed the directx but still got the error

One day later, still no support from Anet and problem still there. Two days in a row I cannot play.

Dear All

In case it can be of help for anyone else with this same problem: In my case, I finally found out what was the problem. For whatever reason, I had 3 execution files in the GW2 folder and the program was picking up a different one than the -64 one. I have updated the addess so that it picks up the -64 file, and it was working again trouble free the minute after I did that… Unbelievable! Why did I not check in that folder from the first… LOL