Unable to launch the game

Unable to launch the game

in Account & Technical Support

Posted by: Denadareth.1068

Denadareth.1068

Hi,

I wonder if someone can help me. I have been having an issue with launching Guild Wars since… I think July. When I try to open the game, the client crashes with the message “a serious error has occurred…”.

I am attaching full error notes in a file since with them the message was too long to send.

I have tried launching the game with the parameter -repair, but it didn’t help. I have tried reinstalling… and it helped. A bit. Now sometimes I manage to launch the game, but majority of times I still get this error. I have no idea on what does it depend whether it will launch or not, seems completely random to me. Because of this “fatal disk error” I ran chckdsk and it showed that I have 0kb of damaged sectors.

The system is Windows 7, 32bit. I would really, really like to play a bit so I do hope someone can help me.

Best regards,
Denadareth

Attachments:

Unable to launch the game

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Have you tried using some other utility to check for errors in your hard disk?

Tried moving Guild Wars 2 to another place on your hard disk?

Contact the Tech CS Team for assistance? (Support – Submit a Request)

Good luck.

(edited by Inculpatus cedo.9234)

Unable to launch the game

in Account & Technical Support

Posted by: Denadareth.1068

Denadareth.1068

Yes, no hard disk errors and 0 kilobytes in damaged sectors.

Unable to launch the game

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It looks like your system only has 2MB of RAM. Guild Wars 2 requires at least 3MB of usable RAM, and more with the new maps.

Have you considered installing more RAM?

Unable to launch the game

in Account & Technical Support

Posted by: Denadareth.1068

Denadareth.1068

I have been running GW for years, but I guess it would make sense that with the new changes, maps and so on it would require more. kitten :/

Haven’t considered that before, it seems I have to do so now. Before I commit to that – are you able to suggest anything else that can be done/checked on my side first?

Thank you for your help.

Unable to launch the game

in Account & Technical Support

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

For real expert advice, I would suggest contacting the Tech CS Team.

Also, make sure nothing interferes with the Coherent program; some virus scanners find it questionable.

Good luck.

Unable to launch the game

in Account & Technical Support

Posted by: Healix.5819

Healix.5819

Run Gw2.exe as an administrator or move your Guild Wars 2 folder somewhere else, like C:\Games\Guild Wars 2\. Program Files is a protected directory. Also ensure that C: has at least 100 MB free.

Any security software you’re running could also be causing it, so add the Guild Wars 2 folder as an exception.

You can also try deleting the bin folder in the Guild Wars 2, just to test for a rights conflict. It’s failing to write bin\CoherentUI_Host.exe.