Unable to log in

Unable to log in

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Posted by: Topher.1684

Topher.1684

Today, while in the process of switching characters I got a message saying I lost connection to the server. So I close the game, but when I try to launch it again, it’s giving me 1 of 2 errors:

“The game client is unable to gain access to the log-in server at this time….”(goes on to blame me for this problem even though its not my connection, and none of my settings have changed)

or

“The server was unable to authenticate your gameplay privileges….”

What??!?

Any help would be appreciated (I’m also waiting to hear back from support, but my last ticket took close to a week to get answered).

Thanks in advanced.

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Posted by: ZoraAngel.4298

ZoraAngel.4298

I just tried to log in this morning, and all went as well as it usually does, but every time I clicked play to get onto a character, the game would lag and not continue. After about a minute, the game gave me a network error and shut me out. I checked my internet, everything’s good, so I began the process of trying to patch again; however, now I am getting the message saying that there is a firewall issue or security problem and I can not continue.

I’ve seen this message before when GW was having technical issues and spent 3 hours trying to fix the problem. Is anyone else getting this or is my computer finally shutting out GW?

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Posted by: mercury ranique.2170

mercury ranique.2170

yes
12 characters needed

Arise, ye farmers of all nations
Arise, opressed of Tyria!

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Posted by: Thesilentflute.8761

Thesilentflute.8761

I have the same issue man you just beat me to posting lol.

I see good ideas every day …good in theory. – Shawn Farthing
Masters in Geek Mythology
YOU ARE NOT THE INVENTOR OF WORDS!!! lol

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Posted by: Drakh.3128

Drakh.3128

I’m unable as well, assuming down also.

- Drakh (BT)
- Blackgate

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Posted by: mercury ranique.2170

mercury ranique.2170

servers seems to be out at the moment. Relax, Don’t panic and make sure you have a towel with you.

Arise, ye farmers of all nations
Arise, opressed of Tyria!

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Posted by: fishball.7204

fishball.7204

Same as me. Trie d to go into WvW and crashed out and then can’t login.

FOR THE GREEEEEEEEEEEEN

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Posted by: Moderator.1462

Moderator.1462

Hi everyone,

We are aware of this issue. Please refer to this thread – https://forum-en.gw2archive.eu/forum/game/gw2/Login-server-down-6/first#post2094475 – where we will keep the updates rolling as we get them.

Thanks for your understanding,
This thread is closed.