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Posted by: Dustin.9215

Dustin.9215

Hey all i am having an issue signing into my account all of the sudden. I keep getting an error saying it cannot connect to the server error code being 58:11:5:512

Any help on this would be appreciated because i have just been getting error after error since the latest patch and i’m getting extremely frustrated and running out of ideas to fix it.

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Posted by: Dustin.9215

Dustin.9215

I just had to completely redownload all the updates for the game because it encountered a fatal error and now that i’m finally getting that fixed i can’t sign into the game client, i just don’t know what to do with this anymore so yeah any help, suggestions, or quick fix would be appreciated i’m just at my wits end with this here.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I just had to completely redownload all the updates for the game because it encountered a fatal error and now that i’m finally getting that fixed i can’t sign into the game client, i just don’t know what to do with this anymore so yeah any help, suggestions, or quick fix would be appreciated i’m just at my wits end with this here.

Your best bet is to create a Tech Support ticket and have them help you.

https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957

Good luck. =)

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Posted by: Dustin.9215

Dustin.9215

Thanks! I appreciate it, i will give that a try.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Thanks! I appreciate it, i will give that a try.

You can try posting in the Tech Support subforum, as well. Or reading over some of the posts. They are very helpful there. =)

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Posted by: Dustin.9215

Dustin.9215

Alright well i tried logging into my support account to see any follow up on my question but it seems that i can no longer sign into that….This is extremely stressful and i feel like the support team kinda has left me hanging, the last time i asked a question they deleted it and this time i can’t even sign into my support account. I just don’t know what to do anymore

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Posted by: Dustin.9215

Dustin.9215

Any assistance i can gather at this page would be appreciated….i’m just so exhausted from all this i have been trying to fix this game for two days and i just get one error after another and now that i finally am this close to fixing it i can’t log in to anything anymore or even log in to see my question. I haven’t even owned this game for that long so i’ve barely had a chance to play it. I just want to be able to play it again without all these issues.

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

I can not tell from your post if you have created a Tech Support ticket, or not. If you are having difficulties with your support account, you can always send an email to Support at support@guildwars2.com.

Also, as I previously suggested, you can post your issue in the Tech Support subforum, where those with more expertise in that area can respond. You could also try to repair your client. See http://wiki.guildwars2.com/wiki/Command_line_arguments for instructions.

Again, good luck. =)

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Posted by: Dustin.9215

Dustin.9215

alright i will give it another go, yeah i did make a ticket but i can’t really access it. Thanks for putting up with my complaining haha.

Alright thank you

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Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Not a problem. I wish I could help more. =)

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Posted by: Dustin.9215

Dustin.9215

It’s fine, i appreciate you taking the extra time to respond to my post so don’t worry about it. You have been more than helpful so don’t worry about that