Unacceptable User name

Unacceptable User name

in Account & Technical Support

Posted by: Dubsee.4715

Dubsee.4715

I have a new alternative character on my family account and I named the character Jihadist and I was not considering that it could be offensive when I made it and during gameplay today I was removed from the game and unable to log in. I saw the popup to review the code of conduct and I did.

I could see how it could be taken as related to a “religious figure” or perceived that way but its actually meant to mean (loosely translated) “internal struggle”. The name does not reference any religious idol or person. I think someone could be confusing that with Martyr if I am not mistaken and I have accrued quite a few hours under the new player without anyone indicating that it was offensive in fact I received compliments that it was clever or interesting.

Nonetheless, I would rather avoid any conflicts or issues with the GM’s and the community and I apologize for any I may have caused and I would really appreciate it if I could regain access to the account under your terms prior to the 3 day suspension?

Thank you for your consideration.

Unacceptable User name

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Posted by: gassy.8975

gassy.8975

If it’s your first suspension, I’ve read you should be able to log in after an hour or so (just an approximation) to rename the character. If this is your second name suspension, or second suspension for anything, you might have to wait it out.

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Posted by: Eivene.9127

Eivene.9127

The problem with such names is that, unless they speak Arabic, people are unlikely to know that jihad means internal struggle. I’m sure you’re aware that the word has a very different connotation for many, if not most other people.

No one is able to know what you mean when you create a name, they can only relate it to their own experience. That’s why these kinds of names are not allowed, even if they do not refer to any particular person or religious figure.

It’s considerate of you to apologize, but as said above, if it’s your first offense then you should be able to log in to change the name. Otherwise you’ll just have to sit it out and carefully consider the connotations of your name next time.

Perfectionists’ Cult [NICE] - Family Friendly PvE/WvW community
Sanctum of Rall

(edited by Eivene.9127)

Unacceptable User name

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Posted by: Dubsee.4715

Dubsee.4715

I do agree with you up until the portion regarding it being a first or second offense because it doesn’t actually violate the name portion of the code of conduct.

Taken from the name policy:

“We do not permit names that:
Have offensive racial, ethnic, national, or cultural connotations
Include hate speech or bigoted slurs
Reference sexual acts or real life violence
Are pornographic
Make inappropriate references to human anatomy or bodily functions
Reference illegal drugs or activities
Reference religious or historical figures
Reference real-life people
Reference names of copyrighted or trademarked characters, materials, or products
Use misspellings or alternative spellings of names that violate any of the above rules”

There isn’t any offensive racial or ethnic or religious name there. Thare are offensive slurs and words used to describe people of all sorts of backgrounds of life and nobody uses my name as one of them.

There isn’t any hate speech or bigoted terms.

No sexual reference.

Doesn’t reference violence (Head Crusher is a better example of a name that references violence) and Jihadist could be perceived as someone who commits jihad but is no more violent than if I named my character “assassin” or “death mercenary”.

I guess my name could reference illegal activity but then again see my above response, and keep in mind mine is named in a role playing aspect. I’m not there to troll someone with that character.

Doesn’t reference a real life person and it doesn’t reference a political figure or historical figure, my name doesn’t specify anyone in particular. I’m not named “President George Washington”.

It’s not an alternative spelling nor is it a trademarked name.

I was hoping it would not be a big deal to just call it a wash and I’d also oblige by changing the name and be able to play over my next couple of days off from work, but this is a bit of a downer. Well I guess that’s all I wanted to say.. Im just frustrated right now but thanks for listening and for helping. I guess it’s time for me to just give this game a break since they wont give me a break.

(edited by Dubsee.4715)

Unacceptable User name

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Posted by: simplesimon.2084

simplesimon.2084

You can submit a ticket to get the name oked but I don’t think they’ll let you keep it.

Also taken from the name policy
“This policy may not cover all inappropriate or disallowed names. ArenaNet reserves the right to reject any name it concludes, in its sole and absolute discretion, is indecent, obscene, offensive, or that otherwise violates our naming policy or the Guild Wars 2 User Agreement. ArenaNet reserves the right to examine names on a case-by-case basis and take whatever action we deem necessary in our sole and absolute discretion. We reserve the right, in our sole and absolute discretion, to change, modify, add, or remove portions of this Guild Wars 2 Naming Policy at any time.”

Also what do you mean family account. Does your account have multiple users?

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Posted by: Sitkaz.5463

Sitkaz.5463

“Have offensive racial, ethnic, national, or cultural connotations

I think this is the problem. Though the name isn’t offensive, it certainly has offensive connotations. I understand your frustration though. I hope you get to enjoy the game with your new name, whatever it is.

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

First, this is not your first offensive name. The first was for a cutesy attempt to work around the filter with a variation on a clearly-offensive name. You’ll serve this time out because this is not your first offense.

I simply cannot believe that anyone living in today’s world, and playing a game populated with players from around the world, would not acknowledge that your second bad name choice falls into an truly unacceptable category. Note this:

“We do not permit names that:
Have offensive racial, ethnic, national, or cultural connotations

And that is the very first category that is called out as prohibited, by the way. We absolutely will not permit the name, and an appeal will be a waste of your time, and ours.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)