Unexplained Disconnections

Unexplained Disconnections

in Account & Technical Support

Posted by: YonFork.8341

YonFork.8341

Hello,

I’m posting here because for the past two weeks or so i’ve been experiencing some connections problems, Whilst playing either in open world pve or dungeons, there are sudden disconnections and sometimes even i am not just disconnected from the gw2 server but also my internet connection drops out for about 30 seconds.

When my internet connection drops, after 30 seconds it will kick me back to the character selection screen, afterwhich i can log in again.

When i am disconnected from gw2 server, with my internet connection unaffected i am shown this message;
http://s17.postimg.org/ti4g8e97z/discoproblem.png

And sometimes, My internet connection drops and after 30 seconds i am kicked back to the character selection screen, and then, upon selecting a character to log in with (either the same one or my alts) i am shown the same message above.

This seems to happen usually around 16:00 all the way to 22:00 (Netherlands), Before or afterwards there are no problems at all.

Never had this problem before, Nothing has changed about my router,isp,firewall settings.

Have tried all the solutions listed here;
https://help.guildwars2.com/entries/27698133-Connectivity
Have also sent a ticket just before i created this thread.
dxdiag; http://pastebin.ca/2658505

Personally, I believe the problem lies with either a recent gw2 patch or simply anet’s firewall.

Would like to hear from a staff member.. Thank you for your time