Guild Wars 2

Ok very very weird problem

Today me and my friends made a mesmer each. Similiar look and name. They cannot join any SPVP or tournament, if they do they get unplayable lag and eventually lose connection.

ONLY with the mesmer characters.

Can play any other characters fine with no problem.

Any ideas? kinda kitten offed with these constant bugs and errors we are getting tbh.
Any help appreciated – guidance on what to do

p.s this is not a fault with FPS or hardware or anything else (we actually have seperate mesmer characters each also – and different rigs all with no problem as a rule – purely and 100% just with these new characters)

Bump

Any ideas? odd eh? please anyone