Guild Wars 2

Hello there,

ticket support number: #130519-000591

I wanted to add a few more details, since I thought there would be additional details on the next page after “continue” in the ticket page.

Basically, I have been given a ban for gold selling/buying. Recently, I have opened up to my guild and offered loans to people, and likewise they have sent it back to me, so I can understand the suspicions.

What is happening is I would send X amount of gold to someone that is currently in my guild (and usually is in my friend’s list), and they would pay me back in a lump sum or over time in portions. I believe one of my guildmates has also given a support ticket/email to support this – with evidence that he’s received what I sent and why. I have loaned gold out several times to some of the same names/people, as well (if it helps) and in their case, they have paid it back (the lastest one being a few hours ago, as of this post).

I would like to get some insight into this decision to make a ban, and if I could get my account unsuspended – as well as any information on HOW I can continue to provide loans to my guildmates without fear of having to go through with being suspended once more.

You can update your original support ticket at any time. That is the way to provide Customer Support with additional information. Good luck. =)

OH! Whoops, I’m a little… I don’t even know what to say. Thanks – will update my ticket. A mod can close this I guess/leave it open for easier communication.

You are most welcome. =)

Gaile Gray.6028:

I located the ticket and believe you will get the assistance you need very soon.

BTW, great, detailed information which surely will help the team help you. Thanks!

Everything was resolved in about 48 hours – though I have to ask – I am in a strange position now.

I lend gold out to my fellow guild members – and they repay me. What are the dangers of this incident happening again? And even if I were to stop lending out gold, how do I handle the repayment process (for those that currently have loans taken out from me), while I don’t want them to get into the same position as I have, I do have about 500ish gold being lent out to the various people which I would like returned one day or another.

Maybe you could do your transactions through the Guild bank. That would be less of a red flag.

Main problem that while I provide loans, it is upon my own free will – I personally dont have the ranks in my guild to let people withdraw gold out. Likewise some of my friends (real life or in game) are not in my guild.

While i do have my own bank guild, it also makes it difficult for people to get quick loans (price spikes/drops) when there is a 72 hour cooldown before new guild members can access the guild bank. Lastly, not everyone has a free guild spot and/or 3 days to wait.