Guild Wars 2

A friend of mine requested that his account’s display name be changed due to it being his real name, and support was nice enough to oblige. Problem is, the change doesn’t seem to have taken effect for any of us yet. His old name still shows up as it was before in the guild pane, my friends list, and whenever I try to send him mail I have to manually put in his new name and number.

To him, and a few others, he sees his new name. To me, and some others, the old one. I’ve tried removing and adding him back again, but that hasn’t seemed to work. Not quite sure what to do or if this is an issue the team is aware of, or if there’s any way to fix it. It’s not really anything more than a minor annoyance, but I’m curious if people he wasn’t friends with before will see his full name if they add him now. I sure hope not!

I figured it might be a client issue, so I tried re-installing but that didn’t fix it.

its a me broteus!!!!

Done, thank you!

UPDATE: With the new patch, this issue seems to be solved. I now see his updated name in the roster and on my friends list.

Exactly the same issue here, as described in this thread.
A couple of months, patches and content updates came and went, and the name is still inconsistent both for me and other players
Incident number 130601-000123 with further details, if that helps.

I’m also having the same issue. I changed it because it was my real name and it works fine on the forums, but in-game it will change from the new one to my name. I checked my friends list, log in, and guild panel. They all seem to switch back to my original one. I contacted support about this issue and have not really received an answer.
Thanks!

Thanks for the update Gaile, it’s good to know that the team is looking into it

P.S. – …and I’m feeling special alright, my guild mates think I’ve hacked the GW2 servers now -.-

Is there any progress with this? The issue is very annoying.

Eventually the name change seems to achieved the exact opposite of ensuring and maintaining privacy – people get curious as to why the nickname keeps changing in their display list and ask questions…