Upgrade trial acc, lost password.. no can do
in Account & Technical Support
Posted by: DyslexicDwarf.6249
in Account & Technical Support
Posted by: DyslexicDwarf.6249
Obviously not my account that th issue is with, but I have just this evening bought my friend a code for his B’day. He played the trial during Lost Shores event and is trying to link the code with that account.
He’s got no recollection of his password (probably my bad as I told him to make a really secure one due to the hackings etc), but when he tries to reset it, he get’s the message that it cannot be done due to him not having a code registered to his account
He has submitted a ticket but, just wanted to see if there was an easier solution. Our Spvp has gone out of the window
ArenaNet Communications Manager
I’m sorry about the delay, but the team will need to help him because they can look up the various components of the account, verify ownership, and provide him with the info he needs. Thanks for your patience — both of you!
in Account & Technical Support
Posted by: DyslexicDwarf.6249
Great news, Gaile. Just as long as we know there is hope, I guess.
Thanks for the rapid response
Not affiliated with ArenaNet or NCSOFT. No support is provided.
All assets, page layout, visual style belong to ArenaNet and are used solely to replicate the original design and preserve the original look and feel.
Contact /u/e-scrape-artist on reddit if you encounter a bug.