Guild Wars 2

Hello,
i am playing Guild Wars 2 now for 4 weeks.. I played first as a “Free2Play” Player.

Now after i saw the items in the GemStore i decided to upgrade my account to the “Heart of Thorns” expansion, just because i wanted the Samurai sword and the black wings.

So, ive got the expansion since 3 days and i still cant buy anything in the auctionshouse and have also a limited access to the gem store!

And i am getting really angry now! The Samurai Sword and the Black Wings arent available in 4 hours anymore.. So what did i buy the game for???? I mean this " Validity checking" doesnt makes even sense because im already playing this game for more than 4 weeks!

I wrote 1 ticket 3 days ago and 1 ticket yesterday to the support.. Still waiting for an answer.

It says, that when i BUY the expansion, i get the WHOLE ACCESS to the game! And now? Im still sitting here with the limited access here! Such a joke!

In the worst case, i will go for a refund of the game, because this doesnt makes any sense to me.

This Validy checking is just wasting my time of playing this game by not having the whole access to the acutions house and the gem store.

I hope for help from a support member her!

If the offer ends before you can access the sale price, your ticket is logged before hand, support are normally very good, and will more than likely honour the sale price of the items your looking for, as the restriction is out of your hands due to the validation process.

If your ticket is indeed longer than 3 days old you can post in this topic

https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-3-days-older-2/first

You should close the duplicate ticket, and only update the original ticket, as submitting duplicate tickets slows the process and sends you to the back of the queue.

Some features only grant access up to after 30 days once you have purchased the game. You can read more about access in the Wiki (link above) or the Knowledge Base (Support link above/below).

Good luck.

Ok I Did It.2854:

If the offer ends before you can access the sale price, your ticket is logged before hand, support are normally very good, and will more than likely honour the sale price of the items your looking for, as the restriction is out of your hands due to the validation process.

If your ticket is indeed longer than 3 days old you can post in this topic

https://forum-en.gw2archive.eu/forum/support/support/GW2-Tickets-for-Review-3-days-older-2/first

Really? =O Wow thats sounds nice! =D I hope you are right! Thanks!

Inculpatus cedo.9234:

You should close the duplicate ticket, and only update the original ticket, as submitting duplicate tickets slows the process and sends you to the back of the queue.

Some features only grant access up to after 30 days once you have purchased the game. You can read more about access in the Wiki (link above) or the Knowledge Base (Support link above/below).

Good luck.

How can i actually close the duplicate? I tried to but i see no options in my user area

Respond to the automated ‘We got your request’, by saying, “Duplicate ticket, please close and refer to Ticket # (whatever your original ticket number is).”

Good luck.