Very confused? Why is this happened?

Very confused? Why is this happened?

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Posted by: Alex Mercer.1753

Alex Mercer.1753

Greetings

I logged into the game today and everything was working fine, I lost connection once but thought nothing of it because it happens sometimes when my internet poops out.. Anyways I got disconnected and when I attempted to relog I got a message that said :I’ve been suspended for 71 hour(s). I’m very confused to this only because I was fine to play 2 days ago, and for the past 2 days I haven’t played since I was over at a friends. And it actually aggravates me because I don’t say things that are out of line, and I know what I can and cannot say. Not to mention I haven’t played for the two days before I was suspended.. I love this game with a passion but I do not understand this at all, Because of the main reason in options it lists Curse Filter Which will block things if you do not wish to see them. (I’m not saying I say anything, because I don’t) It’s just I do not understand this at all.

-Thank you for your time
Please respond

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Posted by: Alex Mercer.1753

Alex Mercer.1753

An addition to the post above, It says in exact text " Suspended for 71 hour(s) for language"

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Posted by: Astral Projections.7320

Astral Projections.7320

If you truly don’t know why you were suspended you can contact support using the tab at the top of the page.

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Posted by: mercury ranique.2170

mercury ranique.2170

thanks for your addition.
you are in my opinion jumping to an argument that is used by ‘wrong language’ users too easy. Yes there is a profanty filter. But that is not an excuse to use faul language. I am an officer in a big guild. the ruled doesn’t apply to guildchat, but my guild doesn’t allows faul language either. So when someone does, I have to take action. This means I have to play with the profanity filter off.

I do think you do know what you said. The profanity filter isn’t an excuse to say what you want, but if you truly don’t have a clue what you said, please feel free to to file a support ticket to find out.

(Ye I’m going kitten you, so if unjustified, please accept my apologies).

Arise, ye farmers of all nations
Arise, opressed of Tyria!

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Posted by: Alex Mercer.1753

Alex Mercer.1753

I rarely speak in my guild chat, and if I do its to my leader which involves ZERO language. I’m a grown man, have no reason to say anything Foul or of that sort. This is very frustrating because out of all the garbage I’ve head said over map chat 90% of those players never get anything, and they’re spewing sexual and racial crap..

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Posted by: SandraSolace.7682

SandraSolace.7682

As said before, submit a ticket with support, they will be able to tell you why and if it might have been a mistake. The forum can’t fix it for you.

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Posted by: Alex Mercer.1753

Alex Mercer.1753

But that doesn’t give me a right to report everyone that says any curse or racial slur on map chat. Otherwise I’d get banned for something like over-reporting or something. Overall, this makes absolutely no sense to me at all.

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Posted by: SandraSolace.7682

SandraSolace.7682

Actually, if you see that in chat you have every right to report them.

But again, we can’t answer your question we can only give opinions, ask support.

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Greetings

I logged into the game today and everything was working fine, I lost connection once but thought nothing of it because it happens sometimes when my internet poops out.. Anyways I got disconnected and when I attempted to relog I got a message that said :I’ve been suspended for 71 hour(s). I’m very confused to this only because I was fine to play 2 days ago, and for the past 2 days I haven’t played since I was over at a friends. And it actually aggravates me because I don’t say things that are out of line, and I know what I can and cannot say. Not to mention I haven’t played for the two days before I was suspended.. I love this game with a passion but I do not understand this at all, Because of the main reason in options it lists Curse Filter Which will block things if you do not wish to see them. (I’m not saying I say anything, because I don’t) It’s just I do not understand this at all.

-Thank you for your time
Please respond

ONE MORE TIME: The Name and Word Filter is not a license to swear. We have it in place so players can try to protect themselves from offensive language, but having it in the game does not mean that you can breach the UA or the RoC.

You used offensive language — oh yes, you did! -- and earned yourself a time out.

In the future, be more respectful of other players and resist the impulse to swear. The game will be a better place for your restraint, and you will not need to serve a suspension if you use good judgment. Thank you for understanding.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet