WTF? random character freezing
Technical Support
Hi Fatmancantrun – If you’re still experiencing this issue please create a technical support ticket with a Game Advisor report and the Guild Wars 2 crash logs. You can find the crash logs by navigating to Documents\Guild Wars 2 and it will be the ArenaNet.log file. You can find more info about contacting support in the thread below:
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957