WTF? random character freezing

WTF? random character freezing

in Account & Technical Support

Posted by: Fatmancantrun.6451

Fatmancantrun.6451

my character will be fighting i’ll be running around and killing stuff then i’ll get rooted… which is fine or i’ll get knocked down, again that’s fine… but the debuff goes away and my character remains rooted forever until i use a move that makes me move away from the location i’m at like rush or charge, i physically cant move, cant turn my character cant attack… what is happening? this bug has only been occurring since the recent south sun cove patch where the settlers came… please fix this as it is exceptionally annoying and has actually made me think of quitting playing until its resolved.. i am not the only one who experiences it I know this for a fact. is there a /repair i can do or something on the client to fix this issue? its happening on not 1 but 2 of my computers.

WTF? random character freezing

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi Fatmancantrun – If you’re still experiencing this issue please create a technical support ticket with a Game Advisor report and the Guild Wars 2 crash logs. You can find the crash logs by navigating to Documents\Guild Wars 2 and it will be the ArenaNet.log file. You can find more info about contacting support in the thread below:
https://forum-en.gw2archive.eu/forum/support/tech/How-to-Submit-a-Technical-Support-Ticket-2/first#post3957